Case IQ vs SentinelOps

Case IQ is a cloud-based investigative case management and compliance platform for organizations handling workplace incidents and risk. It supports multiple intake channels, anonymous reporting, guided forms, and case triage. Teams can centralize records, track file changes, automate workflows, and produce case reports. Dashboards, automated reporting, and configurable reports help identify trends and manage investigations. The platform includes custom case fields, audit trails, and a mobile version with speech-to-text. Integrations cover HRIS, CRM, ERP, identity providers, and ticketing systems, with an open API, SFTP, and bulk data uploads. Case IQ says annual independent audits validate SSAE SOC 2 Type II accreditation and ISO/IEC 27001:2022 certification. Access roles, data masking, and GDPR-compliant deletion, amendment, and transfer processes provide privacy controls. Support is available 24/7. Pricing is tailored, typically combining a one-time implementation component with an annual subscription.

SentinelOps is an Australian investigator-built case management and operational intelligence platform for enterprise, government and regulated teams. It handles structured intake, triage, assignment, configurable workflows, case links, taxonomy-based categories and lifecycle tracking. Evidence management provides secure storage, cryptographic fingerprinting, integrity checks and chain-of-custody controls. AI assistance supports pattern and anomaly detection, natural-language search, OSINT analysis and report drafting, with investigator review and approval required. OSINT functions cover public-source entity research, social media, corporate registries, media monitoring and sanctions screening. Records, evidence, attachments and audit logs are encrypted in transit and at rest. Audit logs are append-only, tamper-evident and cryptographically chained, including read-access records. Data is hosted exclusively in Australian data centres without offshore replication or cross-border transfer. Access uses modern desktop, tablet and mobile browsers. Integrations include REST APIs, webhooks, SAML 2.0, OpenID Connect, SCIM and listed identity, security, HR and document systems. Pricing is available on request.