Casebook vs CaseBuilder
Casebook
casebook.net
CaseBuilder
soundthinking.comSide by side
| Figure | Casebook | CaseBuilder |
|---|---|---|
| Price from | $29/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 2 |
| Spec score · Case Management Software | 8.8 (#7) | 7.4 (#105) |
| Deployment | cloud | SoundThinking says the system can be configured and ready for end users to begin casework the same day. |
| Founded | 2009 | 1996 |
| Headquarters | New York, NY, United States | Fremont, California, United States |
| Integrations | Casebook documents low-code incoming integrations with Zapier, custom incoming integrations through its API, and custom outgoing integrations through webhooks. | CaseBuilder integrates with ShotSpotter, supports NIBIN lead management, and imports CrimeTracer leads with one click. |
| Reporting dashboards | Yes | Yes |
| Workflow automation | Yes | Yes |
Plans
Casebook
- Starter$29 a month
- Growth$69 a month
- Team$99 a month
- EnterprisePriced on request
CaseBuilder
- Agency subscriptionPrice not published
- Setup feePrice not published
In their own words
Casebook
Casebook is a cloud-based case-management platform for human-service providers. It brings client, case, program, and provider details together, with client profiles that can connect across programs. Teams can configure programs, workflows, and reporting, and use forms, service planning, scheduling, notifications, messaging, case notes, referrals, and outcome dashboards. Staff can record intake, notes, and encounters on a phone or tablet while offline; the records synchronize after reconnecting. Referrals can be sent to providers in a service directory and tracked to completion, with stalled or unconfirmed referrals flagged. Casebook offers built-in and custom reports and lists integrations including SMS/MMS, calendar and email, Zapier, webhooks, and an API. It supports Android, iOS, macOS, web, Windows, and API access. Plans are per user and billed annually: Starter is $29 a month for up to three users, Growth is $69 a month, and Team is $99 a month with a five-user minimum.
CaseBuilder
CaseBuilder has no write-up on Specifiction yet; its figures are above.