CaseBuilder
soundthinking.com
Spec sheet
- Purpose
- CaseBuilder is cloud-based case management software for law enforcement agencies to capture, track, analyze, and collaborate on investigations.Read 12 Oct 2026 · soundthinking.com
- Deployment
- SoundThinking says the system can be configured and ready for end users to begin casework the same day.Read 12 Oct 2026 · soundthinking.com
- Integrations
- CaseBuilder integrates with ShotSpotter, supports NIBIN lead management, and imports CrimeTracer leads with one click.Read 12 Oct 2026 · soundthinking.com
- Security
- SoundThinking says CaseBuilder runs on AWS GovCloud, mandates multi-factor authentication, supports single sign-on, and complies with CFR 28 Part 23 and the latest CJIS Security Policy mandates.Read 12 Oct 2026 · soundthinking.com
- Headquarters
- Fremont, California, United StatesRead 28 Sep 2026 · soundthinking.com
- Founded
- 1996Read 28 Sep 2026 · soundthinking.com
- Company
- SoundThinking says it was founded in 1996 and lists its headquarters at 39300 Civic Center Drive, Suite 300, Fremont, California 94538.Read 12 Oct 2026 · soundthinking.com
- Access controls
- Agency administrators can enable or disable components and configure role-based permissions for users and groups.Read 12 Oct 2026 · soundthinking.com
- Alerts
- Users can receive system inbox, text, and email alerts about assignments and action items, and teams are notified when case tips or leads are added.Read 12 Oct 2026 · soundthinking.com
- Case workflow
- Casework can be routed through review and approval processes, and case folders can be published with their digital assets and attachments for prosecutors.Read 12 Oct 2026 · soundthinking.com
- Digital case folders
- The system creates a secure digital case folder for each case and can be used from the office or the field.Read 12 Oct 2026 · soundthinking.com
- Investigation tools
- Features include searchable case chronology, link analysis, customizable checklists, tip corroboration, property and evidence management, and confidential informant management.Read 12 Oct 2026 · soundthinking.com
- Reporting
- Reporting includes interactive dashboards, operational reports, report widgets, and scheduled reports.Read 12 Oct 2026 · soundthinking.com
- Reporting dashboards
- YesRead 22 Sep 2026 · soundthinking.com
- Supported investigations
- The product supports internal affairs, use-of-force, intelligence, general offense, and gang or organization investigations.Read 12 Oct 2026 · soundthinking.com
- Users
- The product page lists unlimited users and says CaseBuilder is mobile ready.Read 12 Oct 2026 · soundthinking.com
- Workflow automation
- YesRead 22 Sep 2026 · soundthinking.com
Plans and prices
Agency subscription Price not published Annual subscription; tiered by agency size 24x7x365 customer support · Best practices consulting assistance Read 12 Oct 2026 · soundthinking.com
Setup fee Price not published One-time setup fee Account provisioning · Agency data integrations if needed · Training Read 12 Oct 2026 · soundthinking.com
Where Specifiction places it
- Case Management Software#105 of 1777.4
