CaseBuilder vs FAMCare
CaseBuilder
soundthinking.comFAMCare
famcare.netSide by side
| Figure | CaseBuilder | FAMCare |
|---|---|---|
| Price from | — | $795/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 2 | 3 |
| Spec score · Case Management Software | 7.4 (#105) | 8.9 (#2) |
| Deployment | SoundThinking says the system can be configured and ready for end users to begin casework the same day. | FAMCare is available as secure cloud hosting or as an on-premise installation on the customer’s network. |
| Founded | 1996 | 1998 |
| Headquarters | Fremont, California, United States | St. Louis, Missouri, United States |
| Integrations | CaseBuilder integrates with ShotSpotter, supports NIBIN lead management, and imports CrimeTracer leads with one click. | Listed integrations include Microsoft Power BI, NextGen Office, Twilio, miniOrange, Elavon and Oracle Fusion Cloud EPM. |
| Purpose | CaseBuilder is cloud-based case management software for law enforcement agencies to capture, track, analyze, and collaborate on investigations. | FAMCare is case management software built for human services agencies to organize casework and produce audit-ready, outcome-level reporting. |
| Reporting | Reporting includes interactive dashboards, operational reports, report widgets, and scheduled reports. | The product includes more than 50 predefined reports, a reporting wizard, pivot-table data mining, KPI tools and Power BI reporting. |
| Security | SoundThinking says CaseBuilder runs on AWS GovCloud, mandates multi-factor authentication, supports single sign-on, and complies with CFR 28 Part 23 and the latest CJIS Security Policy mandates. | The maker states FAMCare holds SOC 2 Type II certification and describes encryption in transit and at rest, role-based access, cloud hosting on Microsoft Azure, backups and continuous monitoring. |
| Workflow automation | Yes | Pathways provides configurable workflow checklists that drive tasks, alerts, flags and reminders. |
Plans
CaseBuilder
- Agency subscriptionPrice not published
- Setup feePrice not published
FAMCare
- Basic$795 a month
- FAMCare Foundation$9,540 a year
- Tailored pricing overviewPriced on request
In their own words
CaseBuilder
CaseBuilder has no write-up on Specifiction yet; its figures are above.
FAMCare
FAMCare is case management software for human services agencies that need to organize client work and report on outcomes. Its tools cover intake and referrals, assessments, service plans, case notes, scheduling, caseload dashboards, outcome tracking, and document storage. Reporting includes more than 50 predefined reports and queries, KPI pivot tables, and a Power BI reporting module. Listed integrations include Power BI, QuickBooks, e-prescribing, billing, government databases, EHR systems, and HMIS; API integrations and secure web services support data exchange with other systems. Agencies can choose secure cloud hosting or an on-premise installation on their own network. FAMCare is mobile responsive and works on Android and iPhone phones and tablets. The maker states that it is HIPAA compliant and holds SOC 2 Type II and TX-RAMP Level 2 certifications. Pricing is available on request, with the investment based on user count, deployment scale, and configuration. There is no free plan.