Casebook vs Tyler CAD
Casebook
casebook.netTyler CAD
tylertech.comSide by side
| Figure | Casebook | Tyler CAD |
|---|---|---|
| Price from | $29/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 3 |
| Spec score · Case Management Software | 8.8 (#7) | 7.7 (#78) |
| Deployment | cloud | Tyler describes Enterprise CAD as a cloud-hosted solution; its public CAD overview does not document a self-hosted installation option. |
| Founded | 2009 | 1966 |
| Headquarters | New York, NY, United States | Plano, Texas, United States |
| Integrations | Casebook documents low-code incoming integrations with Zapier, custom incoming integrations through its API, and custom outgoing integrations through webhooks. | Tyler describes CAD integrations with Esri mapping, RapidSOS, NCIC, license plate readers, mobile apps, and automatic vehicle location. |
Plans
Casebook
- Starter$29 a month
- Growth$69 a month
- Team$99 a month
- EnterprisePriced on request
Tyler CAD
- Tyler CAD (Enterprise CAD and CAD Pro)Priced on request
- Tyler CAD ProPriced on request
- Tyler Enterprise CADPriced on request
In their own words
Casebook
Casebook is a cloud-based case-management platform for human-service providers. It brings client, case, program, and provider details together, with client profiles that can connect across programs. Teams can configure programs, workflows, and reporting, and use forms, service planning, scheduling, notifications, messaging, case notes, referrals, and outcome dashboards. Staff can record intake, notes, and encounters on a phone or tablet while offline; the records synchronize after reconnecting. Referrals can be sent to providers in a service directory and tracked to completion, with stalled or unconfirmed referrals flagged. Casebook offers built-in and custom reports and lists integrations including SMS/MMS, calendar and email, Zapier, webhooks, and an API. It supports Android, iOS, macOS, web, Windows, and API access. Plans are per user and billed annually: Starter is $29 a month for up to three users, Growth is $69 a month, and Team is $99 a month with a five-user minimum.
Tyler CAD
Tyler CAD is paid dispatch software for law-enforcement, fire, and EMS agencies, supporting single-agency and multi-agency centers. Its Enterprise CAD is cloud-hosted for multi-jurisdictional dispatching and integrates with Tyler’s Enterprise Public Safety suite. CAD Pro belongs to the Public Safety Pro suite and gives dispatchers, first responders, and command staff access to real-time data. Enterprise features include proximity dispatching, silent dispatching, real-time scene information, automatic vehicle location, and Esri ArcGIS mapping. Mapping supports geo-verified addresses and estimated arrival-time data. Call information can be shared across dispatchers, responders, disciplines, and jurisdictions, with exchange configured by discipline and jurisdiction. Listed integrations include text-to-911, RapidSOS, ASAP, Esri GIS, Carbyne video calling, and TeleStaff. Tyler describes the offerings as supporting Next Generation 911 requirements, including text-to-911. Platforms are self-hosted, web, and Windows. Specifications list Windows Server 2019 or 2022, SQL Server 2019 or 2022, and Windows 10 64-bit or Windows 11 Professional computers. Pricing is available only by request.