CaseBuilder vs CharityTracker
CaseBuilder
soundthinking.com
CharityTracker
charitytracker.comSide by side
| Figure | CaseBuilder | CharityTracker |
|---|---|---|
| Price from | — | $18/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 2 | 6 |
| Spec score · Case Management Software | 7.4 (#105) | 8.8 (#6) |
| Access controls | Agency administrators can enable or disable components and configure role-based permissions for users and groups. | Network administrators approve agencies and every agent receives an individual username and password. |
| Deployment | SoundThinking says the system can be configured and ready for end users to begin casework the same day. | TrustRadius lists CharityTracker as SaaS with mobile-web access, global availability and English language support. |
| Founded | 1996 | Simon Solutions and CharityTracker were founded in 2006 during Hurricane Katrina relief work in Florence, Alabama. |
| Headquarters | Fremont, California, United States | Florence, Alabama, United States |
| Integrations | CaseBuilder integrates with ShotSpotter, supports NIBIN lead management, and imports CrimeTracer leads with one click. | The Pro plan lists an API, and the software page describes barcode integration for client IDs and assistance. |
| Purpose | CaseBuilder is cloud-based case management software for law enforcement agencies to capture, track, analyze, and collaborate on investigations. | CharityTracker is case management software that centralizes client documents and helps organizations track services, outcomes, and reporting. |
| Reporting | Reporting includes interactive dashboards, operational reports, report widgets, and scheduled reports. | Its reporting and assessment tools help organizations track client progress and report results to funders. |
| Reporting dashboards | Yes | Yes |
Plans
CaseBuilder
- Agency subscriptionPrice not published
- Setup feePrice not published
CharityTracker
- Basic$20 a month
- Plus$40 a month
- Pro$60 a month
- Basic$216 a year
- Plus$432 a year
- Pro$648 a year
In their own words
CaseBuilder
CaseBuilder has no write-up on Specifiction yet; its figures are above.
CharityTracker
CharityTracker is case management software that centralizes client documents and helps organizations record services, outcomes, and reporting. It supports case intake, progress tracking, assessments, and reports for funders. Partner agencies can share client requests, alerts, bulletins, and referrals through a network; a network administrator must approve an agency before access is granted. The maker lists community nonprofits, churches, hospitals and healthcare, human services, social work, domestic violence, disaster recovery, and other community-serving organizations among those it serves. Basic costs $20 per user per month and includes case management, reports, area-wide bulletins, and daily backup. Plus adds barcode scanning, client IDs, digital signature capture, file uploads, requests and referrals, and outcome tracking. Pro adds kiosk or remote intake, SMS broadcasts, appointments and scheduling, customizable assessments, changes-over-time reports, and an API. A 14-day trial is available without a credit card. The maker describes CharityTracker as HIPAA-compliant and says its hosting is provided by Amazon Web Services; each staff member or volunteer needs a unique login. It is available on the web and through an API.