CaseCore vs Tracker
CaseCore
casecoreapp.comTracker
riverside.netSide by side
| Figure | CaseCore | Tracker |
|---|---|---|
| Price from | $39/mo | $24/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 12 | 5 |
| Spec score · Case Management Software | 7.8 (#68) | 8.9 (#5) |
| Audit trail | Yes | Yes |
| Deployment | cloud | cloud |
| Headquarters | Winter Springs, Florida, United States | Atlanta, Georgia |
| Integrations | The integrations page lists supported paths for QuickBooks Online, Xero, Stripe, Gmail and Google Calendar, Outlook and Microsoft Calendar, IRBsearch, and PI Point, with setup or authorization requirements that vary. | The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations. |
| Intended users | The maker describes CaseCore as software for private investigators and investigative agencies, including defense, insurance/SIU, corporate and attorney-directed work, process servers, and asset search and recovery. | The company says its mission is to empower creators and businesses to build a brand and tell their stories. |
| Purpose | CaseCore connects cases, evidence, reports, process service and billing in one workspace for investigative agencies. | Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition. |
| Support | CaseCore lists onboarding guidance, Help, Academy and tracked support, and provides [email protected] for product, support or migration questions. | The Business plan includes a dedicated customer success manager and 24/7 live priority chat support. |
Plans
CaseCore
- Independent Investigator$39 a month
- Process Service$49 a month
- Solo$65 a month
- Starter$95 a month
- Professional$159 a month
- Agency$249 a month
- Independent Investigator$39 a month
- Process Service$49 a month
- Solo$65 a month
- Starter$95 a month
Tracker
- FreeFree
- Pro$24 a month
- Grow$34 a month
- Webinar$79 a month
- BusinessPriced on request
In their own words
Tracker
Tracker is a cloud-based case management platform for prosecution, moving criminal matters from arrest through final disposition. It imports arrest data and citations, centralizes case information and provides statewide witness and defendant data. Teams can use statewide charge forms and generate indictments, accusations, subpoenas and pleadings from case records. Calendaring tracks statutory clocks, court dates and discovery deadlines. TED publishes discovery to defense counsel through a GCIC-compliant site and logs sends, receipts and downloads. Tracker also records victim-witness services and post-adjudication reporting. Permissions and audit trails address sensitive criminal justice information. Integrations exchange data with Georgia Crime Information Center, CJEP e-filing, Judicial Data Exchange and Pardons & Parole notifications; CJEP covers 50 counties, while Judicial Data Exchange is local to five circuits. Pricing is on request; a free plan and trial are listed.