CaseFlow vs FAMCare
CaseFlow
caseflow.globalFAMCare
famcare.netSide by side
| Figure | CaseFlow | FAMCare |
|---|---|---|
| Price from | $150/mo | $795/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 2 | 3 |
| Spec score · Nonprofit Case Management Software | 8.1 (#5) | 8.6 (#3) |
| Spec score · Case Management Software | 7.9 (#55) | 8.9 (#2) |
| Cloud hosting | CaseFlow is cloud software that requires an internet connection and stores data on its servers. | The cloud service is described as using Microsoft Azure, redundant backups, continuous monitoring and encrypted data at rest and in transit. |
| Free plan | No | No |
| Headquarters | Bozeman, Montana, USA | St. Louis, Missouri, United States |
| Integrations | The site names Microsoft and Google import/export, JotForms, QuickBooks, online forms, and legacy systems; some connectors are available on request or for an additional fee. | Listed integrations include Microsoft Power BI, NextGen Office, Twilio, miniOrange, Elavon and Oracle Fusion Cloud EPM. |
| Purpose | CaseFlow is case management software purpose-built for health and human services, nonprofits, and NGOs. | FAMCare is case management software built for human services agencies to organize casework and produce audit-ready, outcome-level reporting. |
| Security | The FAQ lists encryption of data and backups, role-based access, IP filtering, and strong passwords, and says a HIPAA Business Associate Agreement is available on request. | The maker states FAMCare holds SOC 2 Type II certification and describes encryption in transit and at rest, role-based access, cloud hosting on Microsoft Azure, backups and continuous monitoring. |
Plans
FAMCare
- Basic$795 a month
- FAMCare Foundation$9,540 a year
- Tailored pricing overviewPriced on request
In their own words
CaseFlow
CaseFlow is case management software for health and human services organizations, nonprofits and NGOs. It tracks case status and can alert staff to tasks, target dates, appointments and dependencies on outside agencies. Organizations can adapt workflows and data collection as client needs change. The software fills Word and PDF templates with case information and includes standard reports; custom reporting is available for a fee. CaseFlow Mobile supports customized forms and offline data collection that syncs when a device reconnects. It is cloud-hosted, requires an internet connection and stores data on its servers. It runs on Android, iOS, macOS, web and Windows. The Base Package costs $150 a month, or $1800/year, plus a $1995 setup fee. It includes two users, one custom workflow, unlimited cases and documents, email notifications, standard reports, spreadsheet import/export, two hours of live online training and unlimited support for a designated contact. Additional users, mobile apps, integrations and other features are listed as add-ons. CaseFlow does not provide full CMS or EMR capabilities.
FAMCare
FAMCare is case management software for human services agencies that need to organize client work and report on outcomes. Its tools cover intake and referrals, assessments, service plans, case notes, scheduling, caseload dashboards, outcome tracking, and document storage. Reporting includes more than 50 predefined reports and queries, KPI pivot tables, and a Power BI reporting module. Listed integrations include Power BI, QuickBooks, e-prescribing, billing, government databases, EHR systems, and HMIS; API integrations and secure web services support data exchange with other systems. Agencies can choose secure cloud hosting or an on-premise installation on their own network. FAMCare is mobile responsive and works on Android and iPhone phones and tablets. The maker states that it is HIPAA compliant and holds SOC 2 Type II and TX-RAMP Level 2 certifications. Pricing is available on request, with the investment based on user count, deployment scale, and configuration. There is no free plan.