CaseFox vs Custody X Change
CaseFox
casefox.com
Custody X Change
custodyxchange.comSide by side
| Figure | CaseFox | Custody X Change |
|---|---|---|
| Price from | $45/mo | $6/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 3 |
| Spec score · Family Law Software | 9.3 (#1) | 9.2 (#2) |
| Documentation | The help center contains articles covering API, mobile apps, importing and exporting, integrations, calendaring, client intake, billing, trust accounting and troubleshooting. | The product includes a private journal, actual parenting time tracker, expense tracking, child information, activities, and co-parent messaging. |
| Founded | CaseFox says it launched in 2011 as a legal billing and case management tool in Silicon Valley, California. | 2005 |
| Privacy | Its privacy policy says critical data is encrypted before database storage and that client information is not sold or disclosed except for service, legal or fraud-prevention reasons. | The privacy policy says personal information may be stored on company or third-party cloud servers and identifies Stripe and PostHog as US-based subprocessors. |
| Security | The company says it uses SSL, encryption, database replication, backups, mirror-server recovery and restricted server access. | The FAQ says data is encrypted in the database and in transit and that requests are validated so only the account holder can access data. |
| Support | CaseFox advertises phone, email and chat support around the clock, plus onboarding, training and data migration assistance. | Support is provided by email after login, and the company states that it does not offer phone support. |
| What it does | CaseFox is a hosted legal practice platform for timekeeping, billing, invoicing, case management, trust accounting, documents, calendars and tasks. | Custody X Change combines custody calendars, parenting plans, parenting-time calculations, journals, expenses, messages, child information and activities. |
Plans
In their own words
CaseFox
CaseFox is legal practice software for attorneys, CPAs, consultants, and investigators managing cases, billing, documents, and time. Its practice tools include case and task management, court calendars, deadline reminders, and reports exportable to Excel. Billing covers time and expenses, one-click and batch invoicing, recurring billing, UTBMS codes, and LEDES invoices. CaseFox AI can draft and review legal documents, analyze case files and contracts, extract details and citations from uploaded files, and provide matter insights. Financial features include trust and operating accounts, IOLTA tools, ledgers, and accounting reports. Listed integrations include Box, Dropbox, Google Drive, Google Calendar, Gmail, Microsoft Office 365, Outlook, QuickBooks, Xero, PayPal, and LawPay. Mobile apps for Android and iOS support offline case work with later syncing; the web is also supported. The free Solo plan costs nothing and includes four cases and two users. Professional costs $45 a month per user; Enterprise costs $99 a month per user. CaseFox also offers one-click Excel export of time and expense entries, trust transactions, clients, cases, invoices, payments, calendar entries, and tasks.
Custody X Change
Custody X Change helps users create custody schedules and parenting plans, calculate parenting time, and keep co-parenting information organized. Its calendar accommodates regular, seasonal, holiday, and one-time changes, with calculations based on hours or overnights. The parenting-plan template has 144 provisions, and users can add their own. Other tools include a private journal, actual parenting-time tracker, expense tracking, child information, activities, and co-parent messaging. Messages can be printed with read receipts, and the messaging system detects hostile language. Calendars can sync with services such as Google Calendar or Outlook. The service also sends children's names, birth dates, and parenting-time totals to the cloud version of Family Law Software for child-support calculations. A limited free version restricts scheduling to five holidays and does not allow printing. The Parent plan starts at $6 a month, billed annually. The maker says data is encrypted in its database and in transit, but its terms do not guarantee court acceptance of a schedule or plan.