Custody X Change
custodyxchange.com
What it is
Custody X Change helps users create custody schedules and parenting plans, calculate parenting time, and keep co-parenting information organized. Its calendar accommodates regular, seasonal, holiday, and one-time changes, with calculations based on hours or overnights. The parenting-plan template has 144 provisions, and users can add their own. Other tools include a private journal, actual parenting-time tracker, expense tracking, child information, activities, and co-parent messaging. Messages can be printed with read receipts, and the messaging system detects hostile language. Calendars can sync with services such as Google Calendar or Outlook. The service also sends children's names, birth dates, and parenting-time totals to the cloud version of Family Law Software for child-support calculations. A limited free version restricts scheduling to five holidays and does not allow printing. The Parent plan starts at $6 a month, billed annually. The maker says data is encrypted in its database and in transit, but its terms do not guarantee court acceptance of a schedule or plan.
Spec sheet
- What it does
- Custody X Change combines custody calendars, parenting plans, parenting-time calculations, journals, expenses, messages, child information and activities.Read 14 Oct 2026 · custodyxchange.com
- Purpose
- Custody X Change helps users create and manage custody schedules and parenting plans, calculate parenting time, and organize co-parenting information.Read 29 Sep 2026 · custodyxchange.com
- Platforms
- Users can access the product in a browser or install it on Windows, Mac, Android, and iPhone through supported browsers; the maker says its apps are not distributed through app stores.Read 29 Sep 2026 · custodyxchange.com
- Security
- The FAQ says data is encrypted in the database and in transit and that requests are validated so only the account holder can access data.Read 14 Oct 2026 · custodyxchange.com
- Privacy
- The privacy policy says personal information may be stored on company or third-party cloud servers and identifies Stripe and PostHog as US-based subprocessors.Read 29 Sep 2026 · custodyxchange.com
- Support
- Support is provided by email after login, and the company states that it does not offer phone support.Read 14 Oct 2026 · custodyxchange.com
- Founded
- 2005Read 28 Sep 2026 · custodyxchange.com
- Account linking
- Accounts can link with co-parents, lawyers, children and guests, with different sharing permissions for each relationship.Read 14 Oct 2026 · custodyxchange.com
- App-store distribution
- The company says its Windows, iOS and Android apps are not distributed through app stores and are installed directly from the browser.Read 14 Oct 2026 · custodyxchange.com
- Calendar integrations
- Account settings allow calendar synchronization with another calendar application, and the product page specifically mentions Google Calendar.Read 14 Oct 2026 · custodyxchange.com
- Calendar sync
- The maker says users can sync their custody calendar with services such as Google Calendar or Outlook.Read 29 Sep 2026 · custodyxchange.com
- Child information
- The child-info tool stores searchable records such as school, medical and clothing information and starts with 11 forms per child.Read 14 Oct 2026 · custodyxchange.com
- Company history
- The company says Custody X Change began in 2005 when a family lawyer and software developer collaborated on parenting-time calculations.Read 14 Oct 2026 · custodyxchange.com
- Developer extensibility
- The public integration documentation describes an account-code connection to Family Law Software; the reviewed official pages do not describe a public API, SDK, source repository or self-hosted deployment.Read 14 Oct 2026 · custodyxchange.com
- Documentation
- The product includes a private journal, actual parenting time tracker, expense tracking, child information, activities, and co-parent messaging.Read 29 Sep 2026 · custodyxchange.com
- Expense tracking
- Gold-level subscribers can record child-related expenses, upload receipts, dispute entries and print or email expense reports.Read 14 Oct 2026 · custodyxchange.com
- Family Law Software integration
- The integration transfers children’s names, birth dates and parenting-time totals to the cloud version of Family Law Software through an account code.Read 14 Oct 2026 · custodyxchange.com
- Independent expert criticism
- A family-law attorney’s review rated the product 7/10, citing slow setup for complex plans, imperfect calendar detail, weak vacation provisions and documents that were not suitable for a Texas court without further work.Read 14 Oct 2026 · springer-lyle.com
- Installation
- The product is installed as a browser-based app on Windows, Mac and Android, or added to the iPhone home screen through Safari.Read 14 Oct 2026 · custodyxchange.com
- Integration
- Custody X Change can send children's names, birth dates, and parenting time totals to the cloud version of Family Law Software for child support calculations.Read 29 Sep 2026 · custodyxchange.com
- Journal
- The product includes a private journal for recording events and developments.Read 14 Oct 2026 · custodyxchange.com
- Legal limitation
- The terms say the company cannot guarantee that a schedule or plan created with the app will be accepted by a court.Read 29 Sep 2026 · custodyxchange.com
- Limit: offline collaboration
- Offline work cannot receive linked-user updates or send notifications until the device reconnects.Read 14 Oct 2026 · custodyxchange.com
- Limit: price
- A SoftwareConnect reviewer called the price the product’s biggest disadvantage and said competing services offer discounts or lower costs.Read 14 Oct 2026 · softwareconnect.com
- Limit: schedule responsibility
- A schedule cannot leave a time block unassigned; responsibility must be assigned to a parent or third party.Read 14 Oct 2026 · custodyxchange.com
- Limit: subscription access
- The BBB reviewer complained that viewing prior parenting plans required resubscribing and that no lifetime purchase option exists; the company confirmed those conditions.Read 14 Oct 2026 · bbb.org
- Maker headquarters
- Crunchbase lists the company headquarters in Riverton, Utah, United States.Read 14 Oct 2026 · crunchbase.com
- Maker size
- LinkedIn lists Custody X Change as a privately held individual-and-family-services company with 2–10 employees.Read 14 Oct 2026 · linkedin.com
- Messaging
- Subscribers can message a linked co-parent with read receipts, message reports and a hostility monitor; messages cannot be edited or deleted.Read 14 Oct 2026 · custodyxchange.com
- Offline mode
- The app and browser version can work offline for activities, expenses, message searches and journal entries, synchronizing after reconnection.Read 14 Oct 2026 · custodyxchange.com
- Parenting plans
- The parenting plan template includes 144 provisions, and users can also create custom provisions.Read 29 Sep 2026 · custodyxchange.com
- Parenting-plan builder
- Users select provision categories, add custom provisions, include schedules, signatures and notarization fields, and export plans to Word.Read 14 Oct 2026 · custodyxchange.com
- Parenting-plan provisions
- The guided plan tool presents location-sensitive provision categories and says its redesigned plan contains 144 provisions.Read 14 Oct 2026 · custodyxchange.com
- Parenting-time calculator
- The software calculates parenting time for past or future periods and can calculate by hours or overnights.Read 14 Oct 2026 · custodyxchange.com
- Praise: communication and support
- Trustburn reviewers repeatedly describe the interface as easy to use, the communication and document-sharing tools as helpful, and support as responsive.Read 14 Oct 2026 · trustburn.com
- Praise: usability and calculations
- SoftwareConnect reviewers praise the user-friendly interface, visual calendars, automatic parenting-time calculations and usefulness in mediation and court preparation.Read 14 Oct 2026 · softwareconnect.com
- Professional accounts
- Professional accounts support unlimited clients, client collaboration, reusable templates and shared office groups.Read 14 Oct 2026 · custodyxchange.com
- Professional use
- The maker describes the professional product as designed for attorneys, mediators, and judges; professional groups support shared client records and collaboration.Read 29 Sep 2026 · custodyxchange.com
- Rating on BBB
- 1 out of 5 from 1 reviewRead 14 Oct 2026 · bbb.org
- Rating on SoftwareConnect
- 5 out of 5 from 7 reviewsRead 14 Oct 2026 · softwareconnect.com
- Rating on Trustburn
- 4.1 out of 5 from 11 reviewsRead 14 Oct 2026 · trustburn.com
- Recent product news
- The company’s 2026 history lists an overdue-expense report released July 16, modern desktop navigation on May 31, redesigned expense tracking on March 24 and a mobile-navigation redesign begun February 9.Read 14 Oct 2026 · custodyxchange.com
- Refund and cancellation
- The FAQ offers a 30-day full refund and says users can cancel in account settings while retaining paid features until the license expires.Read 29 Sep 2026 · custodyxchange.com
- Refund policy
- Subscribers can request a full refund within 30 days, but refunds delete the account and all stored data.Read 14 Oct 2026 · custodyxchange.com
- Schedule calendar
- The calendar supports repeating schedules, seasonal schedules, holidays, one-time changes, exchange edits and parent-time visualization.Read 14 Oct 2026 · custodyxchange.com
- Schedule tools
- Its calendars support regular, seasonal, holiday, and one-time schedule changes, with parenting time calculations by hours or overnights.Read 29 Sep 2026 · custodyxchange.com
Plans and prices
Strong points and limits
Strong points
- Parenting plan template includes 144 provisions.
- Schedules include regular, seasonal, holiday, and one-time changes.
- Time can be calculated by hours or overnights.
- Calendar sync includes Google Calendar and Outlook.
- Offers expense tracking and a private journal.
Limits
- Free version limits scheduling to five holidays.
- Free version does not allow printing.
- Parent plan starts at $6 a month, billed annually.
- Court acceptance of plans is not guaranteed.
Who it suits
Custody X Change suits parents organizing schedules, parenting plans, and related records. Its professional product is described for attorneys, mediators, and judges, with shared client records and collaboration for professional groups.
Custody X Change in depth
Read the full write-up
Overview
Custody X Change is a custody-planning and co-parenting record tool for families managing shared care. It is best for parents who need a detailed schedule alongside records of parenting time, expenses, and communication. Its breadth is useful, but the free version’s narrow scheduling and printing limits make it a trial-sized option rather than a complete substitute for a subscription.
Key features
Schedules and parenting plans
Calendars accommodate regular routines, seasonal changes, holidays, and one-time adjustments, with parenting time calculated by hours or overnights. That flexibility suits families whose routines shift through the year or who need to measure time in more than one way. Calendar syncing with services such as Google Calendar or Outlook can keep custody arrangements visible alongside other commitments.
The plan template includes 144 provisions, with the option to create custom ones. That is a substantial starting point for documenting an arrangement, while custom provisions leave room for terms that do not fit the template. But the app is not a legal guarantee: the company says it cannot ensure that a schedule or plan will be accepted by a court.
Records and communication
A private journal, actual parenting-time tracker, expense tracking, child information, activities, and document storage bring routine records together. This is more useful to parents who want to document what actually happened as well as what was planned than to those seeking only a shared calendar.
Co-parent messages can be printed with read receipts, and the messaging system detects hostile language. Printing and receipts can help preserve a record of exchanges, though the app’s detection does not replace parents’ judgment about how to communicate. The service can also send children’s names, birth dates, and parenting-time totals to the cloud version of Family Law Software for child-support calculations.
Privacy and support
The company says data is encrypted in its database and in transit, and that access requests are validated to restrict account access to the account holder. Its privacy policy also says personal information may be stored on company or third-party cloud servers and identifies Stripe and PostHog as US-based subprocessors. Parents weighing sensitive family records should consider that alongside the stated safeguards.
The help center offers tutorials, and users can contact the company if those do not answer a question. The FAQ offers a 30-day full refund. Users can cancel in account settings and retain paid features until the license expires.
Pricing
Custody X Change is freemium, with no free trial. The Free version costs nothing and is limited: scheduling is capped at five holidays, and printing is unavailable. That can be enough to explore basic planning, but the holiday cap and lack of printing matter for families who rely on a complete annual calendar or need printable records.
The Parent plan starts at $6 a month, billed annually. The free plan is the no-cost choice for a narrow preview; parents needing the fuller workflow should compare the annual commitment against the records and communication tools they expect to use.
Platforms
Custody X Change runs on Android, iOS, macOS, web, and Windows. That spread can accommodate parents using different device types, including desktop users. The service was founded in 2005.
Who it's for
Parents who need scheduling, parenting-time calculations, documentation, and co-parent messaging in one service are the strongest fit. The maker also describes a professional product for attorneys, mediators, and judges; professional groups support shared client records and collaboration. Parents who need only a basic calendar, or who require certainty that a generated plan will be court-approved, should look elsewhere.
Pros and cons
Pros: Calendars cover regular, seasonal, holiday, and one-time changes, and calculate time by hours or overnights, offering more than a simple recurring schedule.
Pros: The 144-provision template, custom provisions, journal, actual-time tracking, expense tools, and messaging support both planning and recordkeeping.
Pros: A 30-day full refund and cancellation through account settings reduce the commitment risk of trying a paid license.
Cons: The free version allows only five holidays and no printing, limiting its usefulness for full-year planning and printable documentation.
Cons: Court acceptance is not guaranteed, so the app should not be treated as a substitute for legal review when that assurance matters.
Alternatives
For a wider set of options, browse Co-Parenting Apps.
AppClose is worth considering for readers who want a free account option for financial hardship or domestic-violence survivors, or prefer its monthly web plan at $7.99 a month billed monthly.
BestInterest may suit readers seeking a free, no-expiration plan with secure messaging, Solo Mode, coaching sessions, inbound calls, a shared calendar, tasks, and expenses.
CoreParent may fit professionals looking for attorney and mediator tools, or parents whose needs fit its free caps on expenses and court documents.
Peaceful CoParenting Messenger is a more focused choice for free messaging, attachments, timestamps, and a bad-words filter, with communication limits and PDF repository access requiring a subscription.
Braidly may suit families wanting a free web plan for up to two children, with a shared calendar, basic messaging, handoff log, limited expense tracking, and kids’ schedule view.
Kidtime offers a free plan with no time limit, a rolling calendar view, schedule templates, messaging, and notes; it may fit parents who need those basics rather than a detailed plan and recordkeeping suite.
Beacon Co-Parenting App is an option for readers seeking a free everyday co-parenting plan for both parents with no subscription or credit card required.
Truece may appeal to readers whose priority is a free lifetime plan with 1 GB of secure file storage, one photo per Notes or Expenses submission, and two annual reports with 60-day history.
Verdict
Choose Custody X Change if you need a detailed custody schedule and want to keep plans, actual parenting time, expenses, and co-parent messages together. Its strongest case is the combination of flexible scheduling and substantial documentation; the clearest reasons to look elsewhere are the free version’s practical caps, the annual billing attached to the starting paid price, and the absence of any guarantee of court acceptance.
Verdict
Custody X Change combines scheduling with documentation, messaging, and parenting-time calculations. The free version has stated limits, and the maker does not guarantee that a plan or schedule will be accepted by a court.
Where Specifiction places it
- Co-Parenting Apps#3 of 339.1
- Family Law Software#2 of 159.2