CaseMgmt vs Tracker
CaseMgmt
casemgmt.ioTracker
riverside.netSide by side
| Figure | CaseMgmt | Tracker |
|---|---|---|
| Price from | $229/mo | $24/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 3 | 5 |
| Spec score · Case Management Software | 8.0 (#45) | 8.9 (#5) |
| Audit trail | Yes | Yes |
| Deployment | cloud | cloud |
| Integrations | The product lists QuickBooks Online invoice sync, fax delivery through the customer's SRFax account, Twilio patient SMS, Stripe subscription billing, and AWS infrastructure. | The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations. |
| Intended users | The product is designed for nurse case management companies and describes workflows for admins, nurse case managers, internal case managers, and billing staff. | The company says its mission is to empower creators and businesses to build a brand and tell their stories. |
| Plan limits | All displayed plans include unlimited active cases; the Starter, Professional, and Business tiers list user caps of 3, 7, and 15 respectively. | The pricing FAQ says recording itself is unlimited, but separate track downloads are capped by plan and stop until the next billing cycle or an upgrade when the cap is reached. |
| Purpose | CaseMgmt is an all-in-one platform for nurse case management companies to manage referrals, track cases, bill clients, and generate CMS-1500 claims. | Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition. |
| Reporting dashboards | Yes | Yes |
| Security | The security page states data is encrypted at rest with 256-bit AES and in transit with TLS 1.2 or higher, with role-based access controls and audit logging. | The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information. |
| Workflow automation | Yes | Yes |
Plans
Tracker
- FreeFree
- Pro$24 a month
- Grow$34 a month
- Webinar$79 a month
- BusinessPriced on request
In their own words
Tracker
Tracker is a cloud-based case management platform for prosecution, moving criminal matters from arrest through final disposition. It imports arrest data and citations, centralizes case information and provides statewide witness and defendant data. Teams can use statewide charge forms and generate indictments, accusations, subpoenas and pleadings from case records. Calendaring tracks statutory clocks, court dates and discovery deadlines. TED publishes discovery to defense counsel through a GCIC-compliant site and logs sends, receipts and downloads. Tracker also records victim-witness services and post-adjudication reporting. Permissions and audit trails address sensitive criminal justice information. Integrations exchange data with Georgia Crime Information Center, CJEP e-filing, Judicial Data Exchange and Pardons & Parole notifications; CJEP covers 50 counties, while Judicial Data Exchange is local to five circuits. Pricing is on request; a free plan and trial are listed.