CasePlus AI vs Reflekt Legal
CasePlus AI
caseplus.ai
Reflekt Legal
reflektlegal.aiSide by side
| Figure | CasePlus AI | Reflekt Legal |
|---|---|---|
| Price from | $99/mo | $500/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 9 | 4 |
| Spec score · Legal Intake Software | 7.9 (#8) | 7.5 (#13) |
| Security | The privacy policy says visitor contact information is encrypted at rest with AES-256-GCM, connections use TLS, and detected Social Security numbers, card numbers, and birth dates are scrubbed from transcripts before persistence or LLM transmission. | The security policy says data is encrypted in transit using TLS 1.2 or higher and at rest using GCP's default AES-256 encryption. |
| Support | Support is available by email and in-app chat, and the support page says most weekday replies arrive within four business hours. | The FAQ says a dedicated support team stays in contact after launch to monitor performance and adjust workflows. |
Plans
CasePlus AI
- AI Demand Letter Drafting$99 a month
- Client Follow-ups + SMS Updates$99 a month
- AI Document Analysis + Case Value$149 a month
- SEO Content Engine$149 a month
- Starter$299 a month
- Professional$499 a month
- AI Phone Intake Line$699 a month
- Everything Bundle$1,199 a month
- EnterprisePriced on request
Reflekt Legal
- Free SoloFree
- Base$500 a month
- Growth$1,000 a month
- EnterprisePriced on request
In their own words
CasePlus AI
CasePlus AI is web-based client intake software for plaintiff law firms, using a website widget and phone line to gather incident details and assess liability, damages, statute of limitations, jurisdiction, and insurance in real time. Its document-analysis add-on reads accident photos, police reports, and medical records, then estimates a settlement or verdict range with reasoning linked to those documents. A separate add-on drafts demand letters from intake conversations, uploaded files, and case-value analysis; the letters should be reviewed by an attorney. Lead data can be forwarded to Clio, Slack, Zapier, or a custom webhook. Starter costs $299 a month and Professional costs $499 a month; new customers can begin a 30-day trial without a credit card. The widget is installed with a script tag, and instructions cover WordPress, Squarespace, Webflow, Wix, and raw HTML. CasePlus says it does not train AI models on customer data or sell personal information. It also cautions that its AI output may be inaccurate and is not legal advice.
Reflekt Legal
Reflekt Legal automates legal client intake through voice, SMS, WhatsApp, email, and web forms, then gives attorneys structured conversation summaries. Firms define practice-area questions and screening rules for caller type, conflicts, and jurisdiction. Depending on the caller and call outcome, it can schedule a consultation, transfer a call live, send a custom SMS or email, or take a message. Listed supported languages include English, Spanish, Mandarin, Cantonese, Arabic, Persian, Hindi, and Punjabi. Native legal software integrations include Clio, Lawmatics, Law Ruler, Lawcus, MyCase, Lead Docket, BackDocket, Filevine, Litify, and Neos. Other listed connections include LawPay, DocuSign, HubSpot, Cal.com, Google Calendar, Slack, Outlook, Google Drive, and Microsoft Teams. The security policy describes TLS 1.2 or higher for data in transit and AES-256 encryption at rest, with separate Google Cloud deployments and databases for US and Canadian jurisdictions. The free Solo plan includes 30 calls. Base costs $500 a month and includes 250 calls, 24/7 call handling, multilingual support, and smart routing with CMS/CRM integration.