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Reflekt Legal
reflektlegal.ai
What it is
Reflekt Legal automates legal client intake through voice, SMS, WhatsApp, email, and web forms, then gives attorneys structured conversation summaries. Firms define practice-area questions and screening rules for caller type, conflicts, and jurisdiction. Depending on the caller and call outcome, it can schedule a consultation, transfer a call live, send a custom SMS or email, or take a message. Listed supported languages include English, Spanish, Mandarin, Cantonese, Arabic, Persian, Hindi, and Punjabi. Native legal software integrations include Clio, Lawmatics, Law Ruler, Lawcus, MyCase, Lead Docket, BackDocket, Filevine, Litify, and Neos. Other listed connections include LawPay, DocuSign, HubSpot, Cal.com, Google Calendar, Slack, Outlook, Google Drive, and Microsoft Teams. The security policy describes TLS 1.2 or higher for data in transit and AES-256 encryption at rest, with separate Google Cloud deployments and databases for US and Canadian jurisdictions. The free Solo plan includes 30 calls. Base costs $500 a month and includes 250 calls, 24/7 call handling, multilingual support, and smart routing with CMS/CRM integration.
Spec sheet
- Product
- Reflekt Legal automates legal client intake across voice, SMS, WhatsApp, email, and web forms, then provides attorneys with structured conversation summaries.Read 30 Sep 2026 · reflektlegal.ai
- Security
- The security policy says data is encrypted in transit using TLS 1.2 or higher and at rest using GCP's default AES-256 encryption.Read 30 Sep 2026 · reflektlegal.ai
- Privacy
- The FAQ says firm and client data is not used to train public AI models and that data-retention limits are applied based on firm policy.Read 30 Sep 2026 · reflektlegal.ai
- Support
- The FAQ says a dedicated support team stays in contact after launch to monitor performance and adjust workflows.Read 30 Sep 2026 · reflektlegal.ai
- AI data handling
- The security policy says customer data processed by the LLM is not used to train or fine-tune models, and AI inputs and outputs are logged for quality assurance and auditability.Read 30 Sep 2026 · reflektlegal.ai
- Hosting and residency
- The security policy describes separate Google Cloud deployments and databases for US and Canadian jurisdictions.Read 30 Sep 2026 · reflektlegal.ai
- Languages
- The page lists English, Spanish, Mandarin, Cantonese, Arabic, Persian, Hindi, and Punjabi as supported languages.Read 30 Sep 2026 · reflektlegal.ai
- Legal software integrations
- The intake page lists native integrations with Clio, Lawmatics, Law Ruler, Lawcus, MyCase, Lead Docket, BackDocket, Filevine, Litify, and Neos.Read 30 Sep 2026 · reflektlegal.ai
- Onboarding
- The pricing page says inbound can be launched in 1 day, while outbound typically takes 2-5 days pending business verification.Read 30 Sep 2026 · reflektlegal.ai
- Other integrations
- The integrations page lists LawPay, DocuSign, HubSpot, Cal.com, Google Calendar, Slack, Outlook, Google Drive, and Microsoft Teams, among other legal platforms.Read 30 Sep 2026 · reflektlegal.ai
- Routing and scheduling
- Based on the caller and call outcome, it can book a consultation, live-transfer the caller, send a custom SMS or email, or take a message.Read 30 Sep 2026 · reflektlegal.ai
- Screening
- The intake flow asks firm-defined, practice-area questions and screens for caller type, conflicts, and jurisdiction using firm rules.Read 30 Sep 2026 · reflektlegal.ai
- Who it is for
- The pricing page describes Free Solo for solo firms, Base for firms seeking always-on intake, Growth for firms scaling lead volume, and Enterprise for high-stakes or high-volume practices.Read 30 Sep 2026 · reflektlegal.ai
Plans and prices
Free Solo Free /month; free, no commitment; 30 calls included 30 calls · call transferring · appointment scheduling Read 30 Sep 2026 · reflektlegal.ai
Base $500 a month /month; month-to-month, cancel anytime; 250 calls included 250 calls · 24/7 call handling · multilingual support · smart routing with CMS/CRM integration Read 30 Sep 2026 · reflektlegal.ai
Growth $1,000 a month /month; month-to-month, cancel anytime; 500 calls included 500 calls · deeper inbound intake · active outbound lead follow-up · phone payments · referral network assistance Read 30 Sep 2026 · reflektlegal.ai
Enterprise Priced on request Custom; commitment terms set in your quote Volume-based call allowance · long interview mode · advanced qualification · AI outbound calling · dedicated onboarding and support Read 30 Sep 2026 · reflektlegal.ai
Strong points and limits
Strong points
- Handles intake across voice, SMS, WhatsApp, email, and forms
- Screens using firm-defined questions and rules
- Supports eight listed languages
- Free Solo includes 30 calls
- Lists integrations with legal case systems
Limits
- Free Solo is limited to 30 calls
- Base costs $500 a month
- No free trial is listed
Who it suits
Reflekt Legal suits solo firms seeking a free intake plan as well as firms handling ongoing or growing lead volume. It may also fit practices that need multilingual intake, call routing, and legal software integrations.
Verdict
Reflekt Legal combines multi-channel intake, firm-defined screening, and call routing with integrations for legal software. Compare call allowances and plan costs against expected intake volume before choosing a tier.
Where Specifiction places it
- Legal Intake Software#13 of 257.5
- Legal Conflict Checking Software#18 of 287.5
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