Casepoint Legal Hold vs Knovos Manage

Casepoint Legal Hold helps organizations create, manage, and track legal holds and custodian questionnaires to scope matters and reduce spoliation risk. Teams can draft, approve, modify, and send holds using templates and employee directories, then add or remove custodians as a hold progresses. Questionnaires help identify relevant electronically stored information. Automated reminders, escalation and internal notifications, dashboards, and customized reports support follow-up and oversight. The product can preserve cloud data in place and collect it through designated connectors and APIs using authentication tokens controlled by the user. Named sources include Microsoft 365, Microsoft Teams, Gmail, Google Drive, Outlook Exchange, Dropbox, Box, and Slack. Casepoint describes an open API architecture and custom connectors for specific requirements. Security features include zero-trust architecture, encryption at rest and in transit, and role-based access controls; the security page lists SOC 2, ISO 27001, FedRAMP, and DoD impact level authorizations. The product is described for in-house legal and eDiscovery teams. Pricing is tailored to selected applications and use cases, so prospective customers are directed to contact Casepoint.

Knovos Manage standardizes intake and matter execution through configurable workflows, dashboards, permissions, reporting, task tracking, legal holds, invoicing, and ticketing. Law firms can use it to manage multiple client cases and remotely connected teams; corporations are offered process management, integrated email, resource visibility, and timeline tracking. Users can design workflows for complex processes and keep project documents in a shared repository for access and retrieval. Billing tools accommodate configurable rates, rush rates, billing sets, and customized invoice templates. Legal hold features include templates, automated custodian reminders, response tracking, centralized dashboards, and MFA-enabled access. Conflict checking supports criteria-based searches, automated triggers, comparative evaluations, and links to external databases. Active Directory synchronization supports single sign-on, and two-factor authentication can be enabled. Communications and project files are encrypted, with IP-restricted access also supported. Deployment options are cloud, on-premise, and hybrid-cloud. Knovos advertises 24×7 support and onboarding help that includes data migration, user training, and product certification. Pricing is on request.