CaseStream vs CharityTracker
CaseStream
casestream.netCharityTracker
charitytracker.comSide by side
| Figure | CaseStream | CharityTracker |
|---|---|---|
| Price from | $450/mo | $18/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 6 |
| Spec score · Nonprofit Case Management Software | 7.6 (#15) | 8.7 (#2) |
| Headquarters | Allendale, Michigan, United States | Florence, Alabama, United States |
| Purpose | CaseStream is cloud based case management software for domestic violence, abuse, shelter, and victim services organizations. | CharityTracker is case management software that centralizes client documents and helps organizations track services, outcomes, and reporting. |
| Reporting | The product supports custom reports, scheduled report emails, Excel exports, and VOCA reporting with de-duplication. | Its reporting and assessment tools help organizations track client progress and report results to funders. |
| Support | Subscriptions include technical support, and the listed plans include unlimited email support; customers can also contact support by phone or email. | The maker offers help through its FAQ and lists phone support at 1-888-764-0633 and email at [email protected]. |
Plans
CaseStream
- Up to 25 Users$450 a month
- Up to 50 Users$600 a month
- Up to 75 Users$750 a month
- Up to 100 usersPriced on request
CharityTracker
- Basic$20 a month
- Plus$40 a month
- Pro$60 a month
- Basic$216 a year
- Plus$432 a year
- Pro$648 a year
In their own words
CaseStream
CaseStream has no write-up on Specifiction yet; its figures are above.
CharityTracker
CharityTracker is case management software that centralizes client documents and helps organizations record services, outcomes, and reporting. It supports case intake, progress tracking, assessments, and reports for funders. Partner agencies can share client requests, alerts, bulletins, and referrals through a network; a network administrator must approve an agency before access is granted. The maker lists community nonprofits, churches, hospitals and healthcare, human services, social work, domestic violence, disaster recovery, and other community-serving organizations among those it serves. Basic costs $20 per user per month and includes case management, reports, area-wide bulletins, and daily backup. Plus adds barcode scanning, client IDs, digital signature capture, file uploads, requests and referrals, and outcome tracking. Pro adds kiosk or remote intake, SMS broadcasts, appointments and scheduling, customizable assessments, changes-over-time reports, and an API. A 14-day trial is available without a credit card. The maker describes CharityTracker as HIPAA-compliant and says its hosting is provided by Amazon Web Services; each staff member or volunteer needs a unique login. It is available on the web and through an API.