CaseStream vs Collaborate
CaseStream
casestream.net
Collaborate
collaboratesoftware.comSide by side
| Figure | CaseStream | Collaborate |
|---|---|---|
| Price from | $450/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 4 | 1 |
| Spec score · Nonprofit Case Management Software | 7.6 (#15) | 7.9 (#8) |
| Case management | Case management features include family association, support groups, goals, measures, assailants, and case notes. | It tracks intake, services, goals, outcomes, case history, assignments, tasks, referrals, notes, and alerts. |
| Headquarters | Allendale, Michigan, United States | Chicago, Illinois, United States |
| Purpose | CaseStream is cloud based case management software for domestic violence, abuse, shelter, and victim services organizations. | Collaborate is customizable case management software for nonprofits and social services agencies. |
| Reporting | The product supports custom reports, scheduled report emails, Excel exports, and VOCA reporting with de-duplication. | Users can create filterable, shareable dynamic reports, charts, crosstabs, and custom funder reports. |
| Support | Subscriptions include technical support, and the listed plans include unlimited email support; customers can also contact support by phone or email. | The maker lists email and phone support, an online knowledge base, on-demand video training, and a response time under 24 hours for critical incidents. |
Plans
CaseStream
- Up to 25 Users$450 a month
- Up to 50 Users$600 a month
- Up to 75 Users$750 a month
- Up to 100 usersPriced on request
In their own words
CaseStream
CaseStream has no write-up on Specifiction yet; its figures are above.
Collaborate
Collaborate is customizable case management software for nonprofits and social services agencies. Its case profiles gather intake information, services, assignments, referrals, notes, documents, notifications and alerts in one view. Organizations can tailor intake forms, digitize paper forms, define services and share external forms by link or website embed. Reports can be filtered and shared, with results shown as charts and graphs. The product integrates with DocuSign and supports API connections to systems including statewide referrals, medical billing, payroll, staffing and QuickBooks. It is cloud-hosted and accessed through a browser without installation, including on desktop, laptop, tablet and mobile phone with an internet connection. The maker says it is HIPAA compliant and SOC 2 Type 2 compliant, and lists encryption, role-based permissions, multifactor authentication, SSO support, audit logs and backups. Pricing is based on organization size, user count and modules, with no per-seat licensing fees; the price is on request. Typical deployment is stated as 8–12 weeks from contract to go-live, including migration, customization and staff training.