CaseStream vs In-Form
CaseStream
casestream.net
In-Form
in-form.org.ukSide by side
| Figure | CaseStream | In-Form |
|---|---|---|
| Price from | $450/mo | £13.75/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 4 | 7 |
| Spec score · Nonprofit Case Management Software | 7.6 (#15) | 8.9 (#1) |
| Headquarters | Allendale, Michigan, United States | London, United Kingdom |
| Maker | CaseStream says it was initially developed with the YWCA Grand Rapids and is now used by domestic violence and victim services agencies. | In-Form is developed by Homeless Link, a national membership charity for organisations working with people who become homeless in England. |
| Purpose | CaseStream is cloud based case management software for domestic violence, abuse, shelter, and victim services organizations. | In-Form is a case management system designed around client relationships for non-profit organisations. |
| Reporting | The product supports custom reports, scheduled report emails, Excel exports, and VOCA reporting with de-duplication. | In-Form Community includes standard reports and dashboards, while Essential offers over 200 reports and dashboards out of the box. |
| Support | Subscriptions include technical support, and the listed plans include unlimited email support; customers can also contact support by phone or email. | Support includes a help desk, customer-success reviews, training, webinars and ongoing assistance after implementation. |
Plans
CaseStream
- Up to 25 Users$450 a month
- Up to 50 Users$600 a month
- Up to 75 Users$750 a month
- Up to 100 usersPriced on request
In-Form
- CommunityFree
- Essential£165 a year
- In-Form Essential£165 a year
- Enterprise£300 a year
- In-Form Enterprise£300 a year
- In-Form Community£360 a year
- Housing£1,000 a year
In their own words
CaseStream
CaseStream has no write-up on Specifiction yet; its figures are above.
In-Form
In-Form is a case management system built around client relationships for non-profit organisations. It records client interactions, casework actions, assessments, and progress, serving homelessness and housing organisations as well as services for families, mental health, addiction, employment, refugees, and veterans. Its Housing product covers portfolios, compliance, tenant services, occupancy, rent, repairs, maintenance, assets, and safety checks. The cloud-hosted system runs on Salesforce and is accessed through a browser on any device. Reporting varies by edition: Community includes standard reports and dashboards, while Essential includes over 200 reports and dashboards. Enterprise supports bespoke recording and reporting, tailored user access, and automated processes. The maker lists integrations including Outlook, Conga, SMS Magic, Power BI, Einstein, and FormAssembly for Enterprise; these may involve additional costs. Community requires Homeless Link membership, allows up to 10 users, and deactivates accounts after 90 days of inactivity. Essential costs £165 a year per user, with set-up from £4,399.