Cashbacs vs Debit Success
Cashbacs
cashbacs.co.ukDebit Success
debitsuccess.com.auSide by side
| Figure | Cashbacs | Debit Success |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 0 |
| Spec score · Direct Debit Processing Software | 7.4 (#11) | 7.2 (#13) |
| Headquarters | Wisbech, Cambridgeshire, United Kingdom | South Melbourne, Victoria, Australia |
| Integrations | The site says the portal accepts files from all major finance software but does not name specific integrations. | The site lists integrations with Xplor Clubware, PerfectMind, and Xplor Education, and offers web services for connecting an application, software, or website. |
| Intended customers | The service is presented for businesses of any size, payroll companies and accountants or payroll providers serving their clients. | Direct debit is described as suitable for organisations that collect regular payments from the same customers. |
| Service | Cashbacs is a Bacs bureau that helps businesses make and collect payments through Bacs. | Debit Success provides recurring payment solutions for businesses and software providers. |
| Support | Phone support is available from 8:30am to 7pm on English banking days; the FAQ also says phone and email support are available during those hours. | The company says its call centre handles inbound payment queries and can make outbound calls on clients’ behalf. |
Plans
In their own words
Debit Success
Debit Success provides recurring payment services for businesses and software providers. It collects authorized payments from customers’ credit cards or bank accounts, with schedules available weekly, fortnightly, every four weeks, monthly, quarterly or ad hoc. When a payment reverses, a three-phase follow-up can involve SMS, phone, email and letters, and payment catch-up arrangements are available. Clients can receive automated daily and weekly reports or use an online portal. Reporting covers reversal rates by day, payment type and frequency, as well as sales trends by day, week and month. The billing system integrates with Xplor Clubware, PerfectMind and Xplor Education. Its web service can connect to an application, software or website and supports one-off and recurring schedules, customer detail updates, payment suspension, real-time payments, and retrieval of account status, call notes and transaction history. Business owners can use a self-service portal to run reports, manage members and update payment and contact details. Debit Success states that it is Level I PCI DSS compliant, independently certified and externally audited. Pricing is available on request.