Cass vs Clare

Cass is a web-accessible AI mental-health assistant offering wellness chatbot support around the clock. People can use SMS or Facebook Messenger without downloading an app, creating an account, or joining a waitlist. Its knowledge engine covers 800 topics and more than three million variations. Cass offers personalised conversations, recommendations, resources, surveys, guided exercises, follow-ups, goals, referrals, and self-assessments including GAD-7 and PHQ-9. It flags crises, verifies severity, and can engage a crisis professional within 20 seconds. Users may connect on demand with 5,000 coaches across all 50 states, and the service supports seven languages. Cass can be embedded in websites, portals, Google Home, Instagram, WhatsApp, and other channels. It provides an insights dashboard with database or EHR integration. Cass states HIPAA compliance and SOC 2 certification, with encryption and daily server audits, but communications through SMS, Messenger, and WhatsApp are outside HIPAA coverage except Signal.

Clare is a conversational self-help service intended to support people through mental health concerns. Users can speak with Clare by phone or send WhatsApp messages, follow a weekly call schedule, or start a call when they choose. It offers reflection exercises and coping tools drawing on self-compassion, stress management, positive psychology, resilience, and meditation. The maker says psychologists curate the content and advisors oversee it. Clare is available on Android, iOS, and web; phone calls, WhatsApp, and SMS are listed access options. The maker also presents a clinical AI for clinic and practice admissions, including automated intake assessment that it says saves practitioners 60 minutes. Clare says it processes health information only with explicit consent, does not sell user data or use it to train its systems, and deletes data on request. It states that it is HIPAA and GDPR compliant. Clare does not provide or replace traditional psychotherapy and recommends professional help for persistent or strong anxiety symptoms. Its terms exclude people under 18 and certain acute or serious conditions.