Cass vs Psychia

Cass is a web-accessible AI mental-health assistant offering wellness chatbot support around the clock. People can use SMS or Facebook Messenger without downloading an app, creating an account, or joining a waitlist. Its knowledge engine covers 800 topics and more than three million variations. Cass offers personalised conversations, recommendations, resources, surveys, guided exercises, follow-ups, goals, referrals, and self-assessments including GAD-7 and PHQ-9. It flags crises, verifies severity, and can engage a crisis professional within 20 seconds. Users may connect on demand with 5,000 coaches across all 50 states, and the service supports seven languages. Cass can be embedded in websites, portals, Google Home, Instagram, WhatsApp, and other channels. It provides an insights dashboard with database or EHR integration. Cass states HIPAA compliance and SOC 2 certification, with encryption and daily server audits, but communications through SMS, Messenger, and WhatsApp are outside HIPAA coverage except Signal.

Psychia is an AI-powered mobile app for everyday emotional support and a private place to talk through personal concerns. It is available at any time, and conversations do not require an appointment. Its assistant draws on psychologists’ and psychotherapists’ knowledge and uses Solution-Focused Therapy and Acceptance and Commitment Therapy methods. Text conversations are included on every plan; voice conversations are available with Max. The free Lite plan offers unlimited text conversations, but may queue during busy periods and stores up to five conversations in history. A free account includes a three-day trial, and guests can start a conversation with a limited number of messages. Psychia supports Polish, English, and Ukrainian. The maker says information is stored in an AWS database and encrypted using AES-256, and that conversations are private and accessible only to the user. The maker also says the app does not replace psychotherapy or psychiatric help. It is closing its browser version and directs users to the iOS and Android apps; browser subscriptions cannot be transferred.