cBrain F2 vs Doxee Platform
cBrain F2
cbrain.com
Doxee Platform
doxee.comSide by side
| Figure | cBrain F2 | Doxee Platform |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 0 | 1 |
| Spec score · Customer Communications Management Software | 8.0 (#4) | 8.2 (#3) |
| Audience | cBrain describes F2 as designed exclusively for government organizations and public-sector workflows. | Doxee says the platform is built for banking, insurance, utilities, telecommunications and public administration. |
| Communication | F2 includes a formal communication channel that links correspondence to cases and a separate chat interface for informal collaboration. | It lets enterprises design, automate and deliver personalised, interactive, omnichannel communications across physical, digital and trusted touchpoints. |
| Compliance | cBrain says F2 supports ISO 27001 and ISAE audit standards and aligns with GDPR requirements. | Doxee describes the platform as EU-hosted and EU-sovereign, with GDPR, eIDAS, PDF/UA, WCAG and ISO embedded. |
| Founded | 2002 | Paolo Cavicchioli and Sergio Muratori Casali founded Ebilling S.p.A. in 2001 in Modena, Italy; it became Doxee S.p.A. in 2012. |
| Headquarters | Copenhagen, Denmark | Doxee lists its headquarters as Modena, Italy. |
| Integrations | cBrain describes integrations for connecting line-of-business systems, external platforms and registers, master data, email, and external reporting and analytics systems. | The platform integrates with Salesforce, SAP and Microsoft Dynamics 365 through vendor-certified marketplace apps, pre-built connectors and APIs. |
| Product | cBrain F2 is a commercial off-the-shelf case and document management platform designed exclusively for government organizations. | Doxee Platform unifies customer communication management, customer experience management, interactive experience management and digital trust services. |
| Purpose | cBrain F2 is a commercial off-the-shelf platform for government case and document management and digital transformation. | Doxee Platform unifies customer communication management, customer experience management, interactive experience management and digital trust services. |
| Security | The F2 platform page describes role-based access controls, auditable actions, and options including on-premises AI deployment for organizations with data-sovereignty requirements. | Doxee states that its information security management system is certified to ISO/IEC 27001 and that Doxee S.p.A. also holds ISO/IEC 27017 and 27018 certifications. |
Plans
In their own words
cBrain F2
cBrain F2 is a commercial case and document management platform designed exclusively for government organizations. It keeps cases, documents, and communications in a shared digital archive, with role-based access controls and auditable actions. Teams can configure case flows, use checklists, and route approvals for formal sign-off. Formal correspondence can be linked to cases, while a separate chat interface supports informal collaboration. F2 includes AI Assistant for drafting, summarizing, translating, and improving documents; AI Expert for answering questions from trusted organizational documents and data; and AI Task Specialist for automating defined tasks in governed workflows. cBrain says organizations can choose deployment models including fully on-premises AI that keeps data within F2. Integrations include a REST API for real-time data access and updates, documented interfaces, permission-controlled access, and DTS as a standard interface. The platform supports web browsers, PCs, and mobile devices; F2 Touch and F2 Manager are named for mobile access. cBrain says F2 is certified to ISO 27001 and ISO 14001 and that EY independently provides ISAE 3000 and ISAE 3402 assurance related to F2 and M4 services. It describes implementation as a structured approach intended to deliver results in weeks rather than years. Pricing is available on request, and the product page invites prospective customers to book a meeting.
Doxee Platform
Doxee Platform brings together customer communications, customer experience, interactive experiences and digital trust services for enterprises. It supports the design, automation and delivery of personalized communications through channels including email, SMS, web, mobile and print. The Design module offers no-code document composition and visual editing; Engagement adds customer profiles, real-time segmentation, journey triggers and channel orchestration. Automation coordinates batch, on-demand and interactive processes, while Insights provides dashboards and analytics for engagement, process performance and channel effectiveness. Trust Services cover electronic invoicing, archiving, registered delivery and e-signature under eIDAS. Integrations include REST APIs, event-driven connections, pre-built connectors and marketplace apps for Salesforce, SAP and Microsoft Dynamics 365. Deployment options are SaaS, private cloud, on-premise and hybrid. Doxee describes its infrastructure as EU-hosted and EU-sovereign, and lists GDPR, eIDAS, PDF/UA, WCAG and ISO among its compliance standards. Pricing is available on request.