CDK CRM vs Keyloop Sales Hub
CDK CRM
cdkglobal.comKeyloop Sales Hub
keyloop.comSide by side
| Figure | CDK CRM | Keyloop Sales Hub |
|---|---|---|
| Price from | $28/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 5 | 0 |
| Spec score · Automotive CRM Software | 8.7 (#4) | 6.7 (#27) |
| AI features | The product page describes AI-powered assistants, automated summaries, and intelligent writing tools for dealership workflows. | Keyloop says Sales Hub includes predictive analytics, propensity scoring, AI tools for repetitive tasks, and a copilot with prompts for customer communications. |
| Customer communications | The Unified Customer Inbox brings email, text, chat, and other customer conversations into one centralized inbox. | Sales Hub can share quotations through channels including email, SMS, WhatsApp, and a dealer sales portal, and capture digital deal signatures. |
| Headquarters | Austin, Texas, United States | Hungerford, United Kingdom |
| Integrations | CDK CRM APIs are built for the Fortellis Automotive Commerce Exchange and support retrieval, historical access, record creation or editing, and real-time updates. | Keyloop says Sales Hub integrates natively with Acquisition Hub, Vehicle Hub, and a dealer management system (DMS). |
| Purpose | CDK CRM is automotive CRM software that helps dealership teams manage leads, appointments, customer engagement, and follow-up across Sales and Service. | Sales Hub connects dealership sales processes in a single workflow, from lead through deal to customer handover. |
| Support | CDK's Customer Care Portal offers AI-driven self-service, live agent chat, phone support, and online case submissions; its listed phone support hours vary by day. | Keyloop directs customers to Customer Hub for self-service, AI-powered assistance, status updates, and support requests. |
| What it does | CDK CRM is an AI-oriented automotive dealership CRM covering lead response, appointments, customer engagement and follow-up across sales and service. | Sales Hub connects the automotive sales process from lead to deal in a single workflow. |
Plans
CDK CRM
- Extract-only base$28 a month
- Customer Writeback$65 a month
- Front Office additional application$100 a month
- Front Office package$285 a month
- CDK CRMPriced on request
In their own words
CDK CRM
CDK CRM is automotive CRM software for dealership teams managing leads, appointments, customer engagement, and follow-up across Sales and Service. Its Unified Customer Inbox brings email, text, chat, and other conversations into one place. The AI Virtual Assistant engages leads through conversations, routing, and follow-up; additional AI tools provide automated summaries and writing assistance for dealership workflows. Marketing features use data and alerts to identify customers likely to buy and support one-to-one re-engagement. Flexible dashboards and reports help track dealership performance, activity, and trends. CDK CRM includes lead routing, lead-source capture, SMS messaging, workflow automation, a mobile app, and DMS integration. Its APIs are built for the Fortellis Automotive Commerce Exchange and support data retrieval, historical access, record creation or editing, and real-time updates. Listed platforms are Android, iOS, web, and API, though the product page does not specify mobile operating systems for its mobile tools. CDK states it maintains SOC 1 and SOC 2 attestations and ISO/IEC 27001:2022 certification, and uses the NIST Cybersecurity Framework.
Keyloop Sales Hub
Keyloop Sales Hub has no write-up on Specifiction yet; its figures are above.