Celo vs Eleven for Business

Celo is a collaboration platform for healthcare teams communicating and coordinating patient care. It supports one-to-one and group messaging, notifications, read receipts, and delivery status. Teams can share photos, videos, and documents in a library separate from a user's personal gallery, and use patient-specific case files and secure external chat with patients, families, and other stakeholders. Celo AI Scribe records patient conversations, generates clinical notes, and lets users review and share them with the team. Celo Connect is in beta and lets patients, families, and referrers start a HIPAA-compliant conversation from a team's homepage. Celo says it supports EHR integration through FHIR or HL7 and RESTful APIs, with authentication options including API keys, mutual SSL, and IP restrictions. It says patient information is encrypted and not stored permanently on a user's device, and describes HIPAA, HITECH, and GDPR compliance. The service runs on Android, iOS, and web. Plans include Free for up to 10 users, Growth for up to 20, and paid tiers starting at $49 per month billed annually.

Eleven for Business is encrypted group chat for small businesses that want to keep conversations off another party’s servers. It supports spaces, groups, direct messages, file sharing, reactions, replies, threads, GIF search, and link previews. Spaces also offer scheduled reminders, morning summaries, and a helper that can answer questions and build small apps. The service works in a browser and has native Mac and iPhone apps; its business page also says it runs on warehouse Android devices. Businesses can invite clients by link and remove them when a job ends without provisioning guest accounts. Messages and attachments are encrypted on devices, while the server stores and relays ciphertext it cannot read. Self-hosting is available at no charge with the same apps and features. The Free plan costs nothing and includes every feature, up to three spaces, and 1 GB of files per space. Business costs €11 a year, billed annually, and provides 11 GB of storage per person, pooled for the space.