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SPECIFICTION
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Celo

celohealth.com

From $4.08/mo Free plan WebiOSAndroid
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Spec score 8.4 #4 of 30 in Secure Team Chat Software

What it is

Celo is a collaboration platform for healthcare teams communicating and coordinating patient care. It supports one-to-one and group messaging, notifications, read receipts, and delivery status. Teams can share photos, videos, and documents in a library separate from a user's personal gallery, and use patient-specific case files and secure external chat with patients, families, and other stakeholders. Celo AI Scribe records patient conversations, generates clinical notes, and lets users review and share them with the team. Celo Connect is in beta and lets patients, families, and referrers start a HIPAA-compliant conversation from a team's homepage. Celo says it supports EHR integration through FHIR or HL7 and RESTful APIs, with authentication options including API keys, mutual SSL, and IP restrictions. It says patient information is encrypted and not stored permanently on a user's device, and describes HIPAA, HITECH, and GDPR compliance. The service runs on Android, iOS, and web. Plans include Free for up to 10 users, Growth for up to 20, and paid tiers starting at $49 per month billed annually.

Spec sheet

Purpose
Celo is a secure collaboration platform designed to help healthcare teams communicate and coordinate patient care.Read 5 Oct 2026 · celohealth.com
Audience
Celo says it is for healthcare teams of all sizes and is used by more than 500 healthcare organizations.Read 5 Oct 2026 · celohealth.com
Security
Celo says patient information is encrypted and is not stored permanently on a user's device.Read 5 Oct 2026 · celohealth.com
Compliance
Celo states that it is HIPAA and HITECH compliant and complies with GDPR standards.Read 5 Oct 2026 · celohealth.com
Support
The Business plan includes priority support, while the Business plan also lists access to Celo onboarding experts.Read 5 Oct 2026 · celohealth.com
Headquarters
Seattle, United States (U.S. headquarters)Read 28 Sep 2026 · celohealth.com
AI Scribe
Celo AI Scribe records patient conversations, generates clinical notes, and lets users review and share them with their team.Read 5 Oct 2026 · hello.celohealth.com
Connect beta
Celo Connect is in beta and lets patients, families, and referrers start a HIPAA-compliant conversation from a team's homepage.Read 5 Oct 2026 · celohealth.com
EHR integration
Celo says it supports EHR integration via FHIR or HL7 and RESTful APIs, with authentication options including API keys, mutual SSL, and IP restrictions.Read 5 Oct 2026 · celohealth.com
Infrastructure
Celo says it uses Microsoft Azure storage, database encryption at rest, additional encryption for patient-data fields, and geo-replication.Read 5 Oct 2026 · celohealth.com
Messaging
Features include one-to-one and group messaging, notifications, read receipts, and delivery status.Read 5 Oct 2026 · celohealth.com
Multimedia
Users can securely share photos, videos, and documents and store shared media in a library separate from their personal gallery.Read 5 Oct 2026 · celohealth.com
Patient collaboration
Celo supports patient-specific case files and secure external chat with patients, families, and other stakeholders.Read 5 Oct 2026 · celohealth.com
Plan limits
Free, Growth, Business, and Business Pro list user caps of 10, 20, 30, and 30 respectively; Enterprise lists unlimited workspaces.Read 5 Oct 2026 · celohealth.com

Plans and prices

Free Free $0 per month, billed annually up to 10 users · HIPAA compliant messaging · read receipts and delivery status · secure photo and video library · Celo AI Scribe trial only Read 5 Oct 2026 · celohealth.com
Growth $49 a year $49 per month, billed annually for up to 20 users up to 20 users · BAA · manage workspace users · Celo AI Scribe add-on available Read 5 Oct 2026 · celohealth.com
Business $99 a year $99 per month, billed annually for up to 30 users; $3 / month for each additional user up to 30 users · onboarding experts · priority support · Celo AI Scribe add-on available Read 5 Oct 2026 · celohealth.com
Business Pro $199 a year $199 per month, billed annually for up to 30 users; $5 / month for each additional user up to 30 users · secure video and audio calling · external chat · role-based messaging · Celo AI Scribe add-on available Read 5 Oct 2026 · celohealth.com
Enterprise Priced on request Contact sales for pricing. unlimited workspaces · EHR integration · unlimited partner workspaces · broadcast · analytics reports · enterprise SLA Read 5 Oct 2026 · celohealth.com

Every Celo plan and price →

Strong points and limits

Strong points

  • Supports patient-specific case files and external chat.
  • AI Scribe creates clinical notes from patient conversations.
  • Available on Android, iOS, and web.
  • Free plan supports up to 10 users.
  • Business plans include onboarding experts and priority support.

Limits

  • Free plan limits workspaces to 10 users.
  • Celo Connect is in beta.
  • AI Scribe is a trial on Free and an add-on on paid plans.
  • Enterprise pricing requires contacting sales.

Who it suits

Celo is aimed at healthcare teams of all sizes coordinating care and communicating with patients and external stakeholders. The Enterprise plan lists unlimited workspaces and EHR integration.

Verdict

Celo combines team messaging, patient collaboration, and clinical note generation, with EHR integration listed for Enterprise. Compare the user caps and annual-billed plan prices with the team's needs before selecting a tier.

Where Specifiction places it

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