Rocket.Chat

Spec sheet

What it does

Rocket.Chat combines real-time messaging, voice, video, AI and mission-critical applications in one communications platform.Read 15 Oct 2026 · rocket.chat

Supported platforms

web,Windows,macOS,Linux,iOS,Android,API,self-hostedRead 20 Sep 2026 · rocket.chat

Free plan

YesRead 20 Sep 2026 · rocket.chat

API

Rocket.Chat documents REST APIs for users, rooms, Omnichannel and other workspace capabilities, alongside a Realtime API and Livechat Widget API.Read 15 Oct 2026 · developer.rocket.chat

Integrations

The marketplace lists integrations including Trello, Zapier, Zoom and Rocket.Chat AI, and supports public and private apps.Read 15 Oct 2026 · rocket.chat

Compliance

Rocket.Chat states that its information-security program follows the ISO 27001 framework and documents GDPR, LGPD and FIPS 140-3-related controls.Read 15 Oct 2026 · docs.rocket.chat

Headquarters

Wilmington, Delaware, United StatesRead 23 Sep 2026 · rocket.chat

Founded

2015Read 23 Sep 2026 · rocket.chat

AI

Rocket.Chat provides AI features such as thread summarization, translation and answers based on records that each user is authorized to see.Read 15 Oct 2026 · rocket.chat

Capterra rating

4.3 out of 5 from 156 reviews.Read 15 Oct 2026 · capterra.com

Channels

YesRead 20 Sep 2026 · rocket.chat

Client applications

Official clients are available for Windows, macOS, Linux, iOS and Android.Read 15 Oct 2026 · docs.rocket.chat

Company headquarters and founding

LinkedIn lists headquarters in Wilmington, Delaware and a 2015 founding year.Read 15 Oct 2026 · linkedin.com

Company size

LinkedIn lists Rocket.Chat as a privately held software-development company with 51–200 employees.Read 15 Oct 2026 · linkedin.com

Database and storage

Rocket.Chat 8.x requires MongoDB 8.0 or later, and the documentation recommends S3, Google Cloud Storage or MinIO for uploaded files.Read 15 Oct 2026 · docs.rocket.chat

Developer documentation

Developer documentation covers architecture, server, desktop and mobile development environments, Apps-Engine, customization, APIs, Omnichannel and contribution guidelines.Read 15 Oct 2026 · developer.rocket.chat

Federation

The platform advertises native Matrix and XMPP federation for server-to-server interoperability.Read 15 Oct 2026 · rocket.chat

Federation news

A July 14, 2026 Rocket.Chat Labs article described moving Matrix federation into the Rocket.Chat server as an embedded library without a second backend or database.Read 15 Oct 2026 · rocket.chat

G2 rating

4.2 out of 5 from 373 reviews.Read 15 Oct 2026 · g2.com

GetApp rating

4.3 out of 5 from 156 reviews.Read 15 Oct 2026 · getapp.com

Guest access

YesRead 20 Sep 2026 · rocket.chat

Legal maker name

The Apple App Store identifies the developer as Rocket.Chat Technologies Corp.Read 15 Oct 2026 · apps.apple.com

Licence

Code outside the enterprise directories is MIT-licensed; enterprise directories use a separate enterprise licence and third-party components retain their original licences.Read 15 Oct 2026 · github.com

Limit: maintenance effort

A Gartner reviewer says Rocket.Chat requires significant maintenance and experimentation rather than being a switch-on-and-forget service.Read 15 Oct 2026 · gartner.com

Limit: notifications and search

Independent reviewers report inconsistent notifications, lag, and search results that can miss the intended messages.Read 15 Oct 2026 · capterra.com

Limit: support and operations

Reviews mention difficulty contacting support and the need for Linux, hosting and infrastructure skills for self-managed deployments.Read 15 Oct 2026 · softwareadvice.com

Limit: user interface

Software Advice reviewers mention an old or unusual-looking interface and occasional delays before messages catch up.Read 15 Oct 2026 · softwareadvice.com

Maximum members

50Read 20 Sep 2026 · rocket.chat

Message history

unlimitedRead 20 Sep 2026 · rocket.chat

Messaging

The Starter workspace includes channels, groups, direct messages, threaded discussions, searchable history and read receipts.Read 15 Oct 2026 · docs.rocket.chat

Omnichannel

The developer documentation covers Omnichannel live chat widgets, WhatsApp templates and outbound messaging management.Read 15 Oct 2026 · developer.rocket.chat

Praise: control and hosting

Gartner reviewers repeatedly praise the control, self-hosting and ability to adapt Rocket.Chat to existing workflows.Read 15 Oct 2026 · gartner.com

Praise: open source and value

Capterra and Software Advice reviewers commonly praise the open-source foundation, low starting cost, customization and broad collaboration features.Read 15 Oct 2026 · capterra.com

Rating on Apple App Store

4.4 out of 5 from 3.7K ratings.Read 15 Oct 2026 · apps.apple.com

Rating on Gartner Peer Insights

4.0 out of 5 from 3 ratings.Read 15 Oct 2026 · gartner.com

Rating on Google Play

4.5 out of 5 from 15.8K reviews.Read 15 Oct 2026 · play.google.com

SDK and app extensibility

Apps-Engine lets developers build TypeScript applications with event interfaces, UI components and advanced platform capabilities.Read 15 Oct 2026 · developer.rocket.chat

Security controls

Official security guidance describes TLS termination, upload controls, ClamAV malware scanning, notification-content suppression and data-loss-prevention rules.Read 15 Oct 2026 · docs.rocket.chat

Self-hosting

Rocket.Chat provides Docker Compose deployment instructions that include HTTPS reverse proxy, monitoring, backups and MongoDB configuration.Read 15 Oct 2026 · docs.rocket.chat

SOC 2 news

Rocket.Chat announced an unqualified SOC 2 Type I audit opinion on October 25, 2023.Read 15 Oct 2026 · rocket.chat

Software Advice rating

4.3 out of 5 from 156 reviews.Read 15 Oct 2026 · softwareadvice.com

Starter expansion news

A Rocket.Chat 7.0 announcement increased the free Starter limit from 25 to 50 users and stated that air-gapped workspaces require a commercial licence.Read 15 Oct 2026 · rocket.chat

Support lifecycle

Each Rocket.Chat version receives support for six months after release.Read 15 Oct 2026 · developer.rocket.chat

System requirements

For a Starter deployment serving up to 500 concurrent users, the documented minimum is 2 vCPU and 4 GiB RAM for Rocket.Chat plus a three-replica MongoDB setup.Read 15 Oct 2026 · docs.rocket.chat

TrustRadius rating

7.2 out of 10 from 3 reviews and ratings.Read 15 Oct 2026 · trustradius.com

Voice and video

Rocket.Chat supports voice and video communications, with official plan documentation listing Pexip, Jitsi, BigBlueButton, Google Meet and Zoom integrations.Read 15 Oct 2026 · docs.rocket.chat

Plans and prices

Every Rocket.Chat plan and price →

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