Celo vs Spok Secure Messaging
Celo
celohealth.comSpok Secure Messaging
spok.comSide by side
| Figure | Celo | Spok Secure Messaging |
|---|---|---|
| Price from | $4.08/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 5 | 1 |
| Spec score · Secure Team Chat Software | 8.4 (#4) | 7.1 (#24) |
| Compliance | Celo states that it is HIPAA and HITECH compliant and complies with GDPR standards. | Spok describes the messaging as designed to help support HIPAA requirements and says it also meets PIPEDA compliance for Canadian partners. |
| Headquarters | Seattle, United States (U.S. headquarters) | Plano, Texas, United States |
| Purpose | Celo is a secure collaboration platform designed to help healthcare teams communicate and coordinate patient care. | Spok Secure Messaging is designed for healthcare professionals to communicate across care teams and improve clinical workflows. |
| Support | The Business plan includes priority support, while the Business plan also lists access to Celo onboarding experts. | Spok offers software customer support by phone and through its customer portal, which provides case management and free online training resources. |
Plans
Celo
- FreeFree
- Growth$49 a year
- Business$99 a year
- Business Pro$199 a year
- EnterprisePriced on request
In their own words
Celo
Celo is a collaboration platform for healthcare teams communicating and coordinating patient care. It supports one-to-one and group messaging, notifications, read receipts, and delivery status. Teams can share photos, videos, and documents in a library separate from a user's personal gallery, and use patient-specific case files and secure external chat with patients, families, and other stakeholders. Celo AI Scribe records patient conversations, generates clinical notes, and lets users review and share them with the team. Celo Connect is in beta and lets patients, families, and referrers start a HIPAA-compliant conversation from a team's homepage. Celo says it supports EHR integration through FHIR or HL7 and RESTful APIs, with authentication options including API keys, mutual SSL, and IP restrictions. It says patient information is encrypted and not stored permanently on a user's device, and describes HIPAA, HITECH, and GDPR compliance. The service runs on Android, iOS, and web. Plans include Free for up to 10 users, Growth for up to 20, and paid tiers starting at $49 per month billed annually.
Spok Secure Messaging
Spok Secure Messaging has no write-up on Specifiction yet; its figures are above.