Cemantica vs CultureMonkey
Cemantica
cemantica.com
CultureMonkey
culturemonkey.ioSide by side
| Figure | Cemantica | CultureMonkey |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 5 | 3 |
| Spec score · Employee Experience Management Software | 7.8 (#5) | 7.8 (#7) |
| Security | Cemantica states that it is ISO 27001 certified and SOC 2 Type II certified. | The company states it is SOC 2 and ISO 27001 compliant and GDPR-ready, with data encrypted at rest and in transit and US or EU data residency options. |
| Support | The trial page directs product questions to [email protected], and the company says its CX specialists provide customer support and guidance. | The pricing page lists 24/5 chat and email support for small and medium organizations and 24/5 priority chat and email support for enterprises. |
Plans
Cemantica
- Enterprise free trialFree
- EnterprisePriced on request
- JVMPPriced on request
- StandardPriced on request
- StarterPriced on request
CultureMonkey
- Enterprises (1000+ employees)Priced on request
- Small & medium organizations (200–999 employees)Priced on request
- Small & medium organizations (<200 employees)Priced on request
In their own words
Cemantica
Cemantica is customer experience software for managing work from strategy through execution. Its Journey Value Management Platform brings journey design, orchestration, insights, feedback collection and value measurement into one system. Journey analytics include sentiment analysis, alerts, triggers and ROI measurement. Alex AI can use data to create journey maps, personas and improvement opportunities; Alex AI Pro can answer questions and suggest next steps. The platform lists more than 70 connectors, including Qualtrics, Medallia, Salesforce, Microsoft Dynamics 365, SurveyMonkey, Power BI, Snowflake and Jira. Data can also enter through the API and web services or Excel and CSV imports. Journey maps can be exported as PDF, image or Excel files. Cemantica describes the product as cloud-based SaaS: trial and Starter use shared instances, while higher packages use private cloud instances. It states that it is ISO 27001 and SOC 2 Type II certified. The Enterprise free trial costs nothing for 21 days, has a five-user limit and requires no credit card.
CultureMonkey
CultureMonkey has no write-up on Specifiction yet; its figures are above.