CentralPlanner vs OpenTable GuestCenter

CentralPlanner is an online reservation book for businesses managing bookings and guest information. Reservations can create guest contacts automatically, building a history of visits. The system handles rooms, tables, seating capacity, and suggested table combinations. Businesses can accept online reservations through a form embedded on a website or Facebook page. From Premium, the system can check capacity and accept or reject online requests automatically, with manual review also available. Professional adds capacity planning, attachments, reminder emails, and post-visit thank-you or review emails; it includes 5GB for attached PDFs and images. Reservations are available in a browser on internet-connected devices, and free apps are offered for iOS and Android. An API key lets an external application write to an account. Starter is free forever and allows 50 reservations per month. Paid prices are listed as €19.90/mo for Basis, €34.90/mo for Premium, and €59.90/mo for Professional, each plus VAT. CentralPlanner is a product of Cologne-based 42he GmbH.

OpenTable GuestCenter is a restaurant management platform intended to help attract diners, manage reputation, streamline operations, and encourage repeat visits. Its Basic, Core, and Pro plans combine diner-network and reputation tools with progressively different seating automation and guest-marketing features. Depending on plan, reservation tools include booking integrations across 100+ sites and apps, customizable floor plans, Smart Assign, inventory controls, waitlists, and automated reservation messages. Pro adds guest profiles, automated email campaigns, guest tags, and post-dining surveys. GuestCenter integrates with restaurant software such as point-of-sale systems and email providers. The restaurant manager app for iPhone and Android shows reservation activity, cover trends, and VIP notifications; web access is also listed. OpenTable advertises customer support every day and around the clock, with setup and training support. Basic costs $149 a month, Core costs $299 a month, and Pro costs $499 a month. The standard agreement lasts one year and renews annually unless notice is given 30 days before renewal. Basic is available only in the US and includes a 30-day trial. Cover fees and website reservation charges vary by plan and booking source.