Skip to content
SPECIFICTION
Get listed

OpenTable GuestCenter

opentable.com

From $149/mo Free trial WebiOSAndroid
Visit opentable.com
Spec score 8.1 #9 of 33 in Restaurant Reservation Software

What it is

OpenTable GuestCenter is a restaurant management platform intended to help attract diners, manage reputation, streamline operations, and encourage repeat visits. Its Basic, Core, and Pro plans combine diner-network and reputation tools with progressively different seating automation and guest-marketing features. Depending on plan, reservation tools include booking integrations across 100+ sites and apps, customizable floor plans, Smart Assign, inventory controls, waitlists, and automated reservation messages. Pro adds guest profiles, automated email campaigns, guest tags, and post-dining surveys. GuestCenter integrates with restaurant software such as point-of-sale systems and email providers. The restaurant manager app for iPhone and Android shows reservation activity, cover trends, and VIP notifications; web access is also listed. OpenTable advertises customer support every day and around the clock, with setup and training support. Basic costs $149 a month, Core costs $299 a month, and Pro costs $499 a month. The standard agreement lasts one year and renews annually unless notice is given 30 days before renewal. Basic is available only in the US and includes a 30-day trial. Cover fees and website reservation charges vary by plan and booking source.

Spec sheet

Security
OpenTable lists SOC 2 Type II, PCI DSS, GDPR, CCPA, PIPEDA, and participation in the EU-U.S., Swiss-U.S., and UK data privacy frameworks.Read 4 Oct 2026 · opentable.com
Support
OpenTable advertises restaurant customer support 24 hours a day, seven days a week, plus setup and training support.Read 4 Oct 2026 · opentable.com
Headquarters
San Francisco, California, United StatesRead 28 Sep 2026 · opentable.com
Founded
1998Read 28 Sep 2026 · opentable.com
Contract term
OpenTable says its standard contract is one year and renews annually unless the customer gives notice 30 days before renewal.Read 4 Oct 2026 · opentable.com
Cover fees
OpenTable says Core and Pro cover fees apply to seated diners who discovered the restaurant through OpenTable or its affiliate network, while Basic cover fees also apply to bookings through the restaurant website.Read 4 Oct 2026 · opentable.com
Data protection
OpenTable says it encrypts data in transit and at rest and provides tools for restaurants to manage user permissions.Read 4 Oct 2026 · opentable.com
Guest marketing
Pro includes guest profiles, automated email campaigns, automated guest tags, and custom post-dining surveys.Read 4 Oct 2026 · opentable.com
Integration types
OpenTable says it integrates with restaurant software including point-of-sale systems and email providers.Read 4 Oct 2026 · opentable.com
Intended customers
OpenTable presents the service for restaurants, restaurant groups and enterprise, bars and wineries, and hotels and casinos.Read 4 Oct 2026 · opentable.com
Mobile app
OpenTable says its restaurant manager app is available on iPhone and Android and can show reservation activity, cover trends, and VIP notifications.Read 4 Oct 2026 · opentable.com
Plan tiers
The listed plans are Basic for diner network and reputation tools, Core with added seating and table status automation, and Pro with relationship management and targeted marketing.Read 4 Oct 2026 · opentable.com
Product purpose
OpenTable describes GuestCenter as upgraded into its restaurant management platform for attracting diners, managing reputation, streamlining operations, and driving repeat visits.Read 4 Oct 2026 · opentable.com
Reservation and floor tools
Plan features include booking integrations across 100+ sites and apps, customizable floor plans, Smart Assign, inventory controls, waitlists, and automated reservation messages, with availability varying by plan.Read 4 Oct 2026 · opentable.com

Plans and prices

Basic $149 a month $149 / month; standard contract is one year and auto-renews annually Only available in the US · Free for 30 days then $1.50 per network cover · Website reservations: $0.25/cover or $49/mo flat fee · prepaid experiences and ticketing: 2% service fee Read 4 Oct 2026 · opentable.com
Core $299 a month $299 / month; standard contract is one year and auto-renews annually $1 per network cover · Website reservations included · prepaid experiences and ticketing: 2% service fee Read 4 Oct 2026 · opentable.com
Pro $499 a month $499 / month; standard contract is one year and auto-renews annually $1 per network cover · Website reservations included · prepaid experiences and ticketing: 2% service fee Read 4 Oct 2026 · opentable.com

Every OpenTable GuestCenter plan and price →

Strong points and limits

Strong points

  • Reservation integrations span 100+ sites and apps
  • Includes floor plans, waitlists, and inventory controls
  • Pro adds profiles, campaigns, tags, and surveys
  • Restaurant manager app is available for iPhone and Android

Limits

  • Basic is available only in the US
  • Standard contract is one year and renews annually
  • Cover fees and website reservation charges may apply

Who it suits

GuestCenter is aimed at restaurants, restaurant groups, bars and wineries, hotels, and casinos. Its plan structure may suit operators comparing reservation, floor-management, and guest-marketing needs.

Verdict

GuestCenter describes a tiered set of reservation, operations, and marketing tools, with mobile and web access. Review plan-specific fees and the annual renewal terms before committing.

Where Specifiction places it

Alternatives to OpenTable GuestCenterAll alternatives →