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Favouritetable

favouritetable.com

From £2/mo Free plan WebiOSAndroidAPI
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Spec score 9.3 #2 of 33 in Restaurant Reservation Software

What it is

Favouritetable is a restaurant management and dining system for online bookings, table planning, capacity, payments and marketing. Its booking diary, visual floor plan, waiting list, guest management and reporting tools help manage reservations and service. Guests can book through a restaurant website, Google listing or social profiles; reservations enter the live diary and availability updates in real time. The system also supports menu pre-orders, takeaway, collection, delivery and contactless order-and-pay at table. Marketing tools include CRM, customer segmentation, email and SMS campaigns, re-targeting and guest review management. Favouritetable says subscription plans have unlimited bookings without commission. The free plan allows up to 30 online bookings per month and requires Favouritetable to be the sole and exclusive booking provider and integrated with the website; other terms apply. FT LITE is £69 a month, excluding VAT, for one user. Other listed paid plans run from £99 to £199 per month, excluding VAT. The product works on web-enabled devices, with UK-based support by phone, email, chat, documentation and training.

Spec sheet

What it does
Favouritetable is a restaurant management platform covering reservations, table planning, capacity, ordering, payments and marketing.Read 15 Oct 2026 · favouritetable.com
Product
Favouritetable is a restaurant management and dining system covering online bookings, capacity, payments, table planning and marketing.Read 29 Sep 2026 · favouritetable.com
API
Favouritetable says software partners can integrate using its API or the partner’s API.Read 29 Sep 2026 · favouritetable.com
Integrations
Official integration listings include TISSL, Stripe, Deliverect, Stuart, SquareMeal, First Table, Mailchimp, Facebook, Google, Lightspeed, Squaremeal and Rezcontrol.Read 15 Oct 2026 · restaurant.favouritetable.com
Mobile apps
The company says a companion app is available for iOS or Android for basic functions during an internet outage.Read 15 Oct 2026 · favouritetable.com
Support
Support is offered through helpdesk tickets, email and telephone, with the feature page also listing chat, documentation, forums and training.Read 15 Oct 2026 · favouritetable.com
Headquarters
400 Thames Valley Park Drive, Thames Valley Park, Reading RG6 1PT, United KingdomRead 28 Sep 2026 · favouritetable.com
Founded
The founder says the idea and product began in 2010.Read 29 Sep 2026 · favouritetable.com
Android app listing
Google Play lists Online Orders by Favouritetable Services Limited, updated June 16, 2026, with 100+ downloads.Read 15 Oct 2026 · play.google.com
API authentication
The booking API requires Authorise to obtain an AuthToken, followed by API calls and Logout.Read 15 Oct 2026 · restaurant.favouritetable.com
API availability
Favouritetable documents a RESTful web-service API using JSON request and response objects.Read 15 Oct 2026 · restaurant.favouritetable.com
API scope
Documented API methods cover availability dates, shifts, time slots, offers, booking insertion, booking lookup and sharing bookings.Read 15 Oct 2026 · restaurant.favouritetable.com
App data statement
The Google Play listing declares no data shared with third parties and no data collected.Read 15 Oct 2026 · play.google.com
Booking fees
The company says it charges no commission on bookings and offers unlimited bookings on its subscription plans.Read 29 Sep 2026 · favouritetable.com
Company profile
LinkedIn lists Favouritetable as a privately held hospitality company headquartered in Reading, England, with 2–10 employees and founded in 2010.Read 15 Oct 2026 · uk.linkedin.com
Core features
Features include an online booking diary, table management, visual floor plan, capacity optimization, waiting list, guest management and reporting.Read 29 Sep 2026 · favouritetable.com
Developer documentation
The help centre provides API and CSS guidance for website, third-party and bespoke-branding integrations.Read 15 Oct 2026 · favouritetable.com
Legal name
The privacy notice names the operating entity as Favouritetable Services Ltd.Read 15 Oct 2026 · favouritetable.com
Limit: customisation
Capterra feedback says some workflows are too fixed and need more bespoke customisation.Read 15 Oct 2026 · capterra.com
Limit: last-minute edits
One Capterra reviewer says the system did not allow last-minute changes on the day of a booking.Read 15 Oct 2026 · capterra.com
Limit: order-ticket detail
A reviewer asked for clearer takeaway order tickets with extras and costs broken out separately.Read 15 Oct 2026 · capterra.com
Marketing
The platform lists CRM, customer segmentation, email and SMS campaigns, re-targeting and guest review management among its marketing capabilities.Read 29 Sep 2026 · favouritetable.com
Marketing tools
Marketing functions include guest cards, review responses, segmentation, email campaigns and SMS campaigns.Read 15 Oct 2026 · favouritetable.com
Notable news: award
On April 20, 2026, Favouritetable announced winning Booking, Ordering & Payment Solution of the Year at the Caterer Supplier Awards.Read 15 Oct 2026 · favouritetable.com
Online booking
The product provides web booking journeys that restaurants can place on their websites.Read 15 Oct 2026 · restaurant.favouritetable.com
Ordering
Online ordering supports pre-orders, takeaway, collection and delivery.Read 15 Oct 2026 · restaurant.favouritetable.com
Origin
The founder and CEO says he created the product in 2010 after seeing a restaurant owner struggle with booking-system costs.Read 15 Oct 2026 · favouritetable.com
Ownership
The April 2026 company announcement says Favouritetable remains independently owned.Read 15 Oct 2026 · favouritetable.com
Payments
Favouritetable supports deposits, full payment and payment processing with money transferred to the restaurant account.Read 15 Oct 2026 · restaurant.favouritetable.com
Praise: ease and support
Capterra reviewers repeatedly praise straightforward setup and use, responsive support and strong value for money.Read 15 Oct 2026 · capterra.com
Praise: operational savings
Reviewers describe reduced administration, easy floor-plan and booking changes, and savings compared with commission-based systems.Read 15 Oct 2026 · capterra.com
Rating on Capterra
5.0 out of 5 from 15 reviewsRead 15 Oct 2026 · capterra.com
Rating on GetApp
5.0 out of 5 from 15 reviewsRead 15 Oct 2026 · getapp.com
Reporting
The product includes reporting intended to monitor performance and support operational decisions.Read 15 Oct 2026 · restaurant.favouritetable.com
Reservation management
Its reservation system manages online bookings, phone bookings and walk-ins in a single diary.Read 15 Oct 2026 · favouritetable.com
Security and privacy
The privacy notice identifies Favouritetable Services Ltd as responsible for personal-information protection and applicable data-protection obligations.Read 15 Oct 2026 · favouritetable.com
Supported devices
The product says it works on any web-enabled device, including smartphones, tablets, laptops and desktops.Read 29 Sep 2026 · favouritetable.com
System requirements
The web software is described as working on web-enabled laptops, smartphones, desktops, tablets and POS terminals.Read 15 Oct 2026 · favouritetable.com
Table operations
Features include graphical floor plans, table management, waiting lists and capacity optimisation.Read 15 Oct 2026 · favouritetable.com
Table ordering
The platform offers order-and-pay-at-table functionality through an app and QR codes.Read 15 Oct 2026 · restaurant.favouritetable.com
Target customers
The company describes the product as designed for cafés, coffee shops, bars, pubs, restaurants, groups and hotels.Read 29 Sep 2026 · favouritetable.com
Uptime claim
The company states an industry-leading 99.9% platform uptime.Read 15 Oct 2026 · favouritetable.com

Plans and prices

FT Free Free free for life up to 30 online bookings per month · web-based reservation diary · onboarding included · contract-free · requires exclusive booking provider and website integration Read 15 Oct 2026 · favouritetable.com
FT Flex £2 a month pay-as-you-go; from £2 per cover unlimited bookings · web-based reservation diary · onboarding included · contract-free Read 15 Oct 2026 · favouritetable.com
FT Lite £69 a month monthly; VAT excluded 1 user · online booking diary · commission-free bookings · Reserve with Google · GDPR opt-in Read 15 Oct 2026 · favouritetable.com
FT LITE £69 a month £69 per month; price excludes VAT 1 user · unlimited commission-free bookings · for smaller cafés, coffee shops, bars or small restaurants Read 29 Sep 2026 · favouritetable.com
FT Online Ordering £99 a month monthly; VAT excluded menu pre-ordering · collection and delivery management · capacity manager · customer communications and promotions · inventory management · payments · reports Read 15 Oct 2026 · favouritetable.com
FT Pro £129 a month monthly; VAT excluded unlimited users · all FT Lite features · table management · visual floor plan · capacity optimiser · guest review management · Google Analytics integration Read 15 Oct 2026 · favouritetable.com
FT Ultimo £199 a month monthly; VAT excluded unlimited users · all FT Pro features · waiting list · booking enquiry · pre-order · email, SMS and WhatsApp marketing · CRM/EPOS integration · managed service Read 15 Oct 2026 · favouritetable.com

Every Favouritetable plan and price →

Strong points and limits

Strong points

  • Live diary updates booking availability in real time
  • No commission on bookings in subscription plans
  • Supports takeaway, delivery and table ordering
  • Works on web-enabled devices
  • UK-based support includes training

Limits

  • Free plan caps online bookings at 30 monthly
  • Free plan requires exclusivity and website integration
  • Listed paid plans exclude VAT

Who it suits

Favouritetable is designed for cafés, coffee shops, bars, pubs, restaurants, groups and hotels. The plan options include a free tier and paid tiers for different service needs.

Verdict

Favouritetable covers reservations, table management, ordering and marketing, with a free option and several paid plans. Check the free-plan conditions and VAT exclusion when comparing costs.

Where Specifiction places it

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