Favouritetable vs Resos
Favouritetable
favouritetable.com
Resos
resos.comSide by side
| Figure | Favouritetable | Resos |
|---|---|---|
| Price from | £2/mo | €23/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 4 |
| Spec score · Restaurant Reservation Software | 9.3 (#2) | 9.1 (#3) |
| API | Favouritetable says software partners can integrate using its API or the partner’s API. | Resos offers a developer API for integrating with existing technologies. |
| API scope | Documented API methods cover availability dates, shifts, time slots, offers, booking insertion, booking lookup and sharing bookings. | The REST API covers bookings, customers, opening hours, seating areas, custom fields and guest feedback at https://api.resos.com/v1. |
| Company profile | LinkedIn lists Favouritetable as a privately held hospitality company headquartered in Reading, England, with 2–10 employees and founded in 2010. | Crunchbase lists Resos as a private Copenhagen company with 1–10 employees and identifies Morten Jørgensen as CEO and co-founder. |
| Founded | The founder says the idea and product began in 2010. | 2018 |
| Headquarters | 400 Thames Valley Park Drive, Thames Valley Park, Reading RG6 1PT, United Kingdom | Copenhagen, Denmark |
| Integrations | Official integration listings include TISSL, Stripe, Deliverect, Stuart, SquareMeal, First Table, Mailchimp, Facebook, Google, Lightspeed, Squaremeal and Rezcontrol. | Listed connections include Mailchimp, Google Analytics, Zapier, Reserve with Google, Facebook and Instagram, Meta Pixel and Google Ads tracking. |
| Online booking | The product provides web booking journeys that restaurants can place on their websites. | Restaurants can publish a booking link or embed a widget on websites and share it through social channels without coding. |
| Praise: ease and support | Capterra reviewers repeatedly praise straightforward setup and use, responsive support and strong value for money. | Trustpilot reviewers repeatedly describe Resos as easy to set up or use, affordable compared with alternatives and backed by responsive support. |
| Product | Favouritetable is a restaurant management and dining system covering online bookings, capacity, payments, table planning and marketing. | Resos is commission-free reservation software and an online booking and table-management system for restaurants, cafés, bars, and pubs. |
| Rating on Capterra | 5.0 out of 5 from 15 reviews | 0.0 out of 5 from 0 reviews. |
| Rating on GetApp | 5.0 out of 5 from 15 reviews | 0.0 out of 5 from 0 reviews. |
| Security and privacy | The privacy notice identifies Favouritetable Services Ltd as responsible for personal-information protection and applicable data-protection obligations. | Resos states that guest data is stored on an encrypted platform, connections use SSL and GDPR deletion and portability workflows are supported. |
| Support | Support is offered through helpdesk tickets, email and telephone, with the feature page also listing chat, documentation, forums and training. | Resos says it provides free personal support and offers a personal setup call. |
| Supported devices | The product says it works on any web-enabled device, including smartphones, tablets, laptops and desktops. | Resos states that its web app and native apps run on iOS, Android, macOS, Windows and Linux devices. |
Plans
Favouritetable
- FT FreeFree
- FT Flex£2 a month
- FT Lite£69 a month
- FT LITE£69 a month
- FT Online Ordering£99 a month
- FT Pro£129 a month
- FT Ultimo£199 a month
In their own words
Favouritetable
Favouritetable is a restaurant management and dining system for online bookings, table planning, capacity, payments and marketing. Its booking diary, visual floor plan, waiting list, guest management and reporting tools help manage reservations and service. Guests can book through a restaurant website, Google listing or social profiles; reservations enter the live diary and availability updates in real time. The system also supports menu pre-orders, takeaway, collection, delivery and contactless order-and-pay at table. Marketing tools include CRM, customer segmentation, email and SMS campaigns, re-targeting and guest review management. Favouritetable says subscription plans have unlimited bookings without commission. The free plan allows up to 30 online bookings per month and requires Favouritetable to be the sole and exclusive booking provider and integrated with the website; other terms apply. FT LITE is £69 a month, excluding VAT, for one user. Other listed paid plans run from £99 to £199 per month, excluding VAT. The product works on web-enabled devices, with UK-based support by phone, email, chat, documentation and training.
Resos
Resos is commission-free reservation and table-management software for restaurants, cafés, bars and pubs. Restaurants can add a booking link or widget to a website and social media without coding, while guests can book through Google Search, Maps or Assistant with availability synced automatically. A visual planner displays tables and occupancy, and automatic customer profiles support tailored service. Booking reminders can go out by SMS and email. Integrations named by Resos include Stripe, Trustpilot and Facebook; Zapier can support custom connections, and a developer API is available. Resos says guest data is stored on an encrypted platform, connections use SSL, and the service is GDPR-compliant. Guest and booking data can be exported to CSV on demand. The free plan includes 25 bookings per month and personal support, but excludes add-ons. Paid plans start at €23/mo (annual), and the pricing page lists a 90-day money-back guarantee on paid plans. Reserve with Google is a paid add-on for paid subscribers, with availability dependent on country.