CentrixOne vs Freshsales
CentrixOne
centrix.one
Freshsales
freshworks.comSide by side
| Figure | CentrixOne | Freshsales |
|---|---|---|
| Price from | $2,450/mo | $9/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 7 |
| Spec score · CRM Software | 8.2 (#89) | 9.5 (#1) |
| Automation | Users can schedule actions for new leads and automate personalized marketing campaigns. | Freshsales supports task management, auto-assignment rules, sales sequences, workflows, and internal notifications. |
| Email sync | No | Yes |
| Free plan | No | Yes |
| Free trial | Yes | The trial lasts 21 days and requires no credit card. |
| Headquarters | Greater Montreal area, Quebec, Canada | San Mateo, California, United States |
| Integrations | The pricing page lists QuickBooks, Acomba, Sage 50, API links, Zapier, and email sync as connectivity options. | Freshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations. |
| Pipeline | Its live pipeline lets users track sales activity and move opportunities between stages by dragging them. | Teams can track deals, customize pipeline stages, forecast revenue, and receive AI-powered closing recommendations. |
| Product | CentrixOne is an all-in-one sales and marketing CRM for small and medium-sized businesses. | Freshsales is an easy-to-use, AI-powered customer relationship management software solution built by Freshworks. |
| Visual sales pipeline | Yes | Yes |
| Security | The privacy policy says security measures include encryption, TLS for communications, logging, violation detection, and incident management. | Freshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials. |
| Support | The CentrixOne Academy page advertises 24/7 support, FAQs, video tutorials, webinars, and tailored coaching. | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. |
| Trial | The privacy policy describes a free account with a 14-calendar-day trial period. | The fully loaded CRM trial lasts 21 days, after which users select a plan and pay by credit card to continue. |
Plans
CentrixOne
- Essential$2,450 a month
- Pro$4,350 a month
- Growth$7,450 a month
- Enterprise$10,050 a month
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.