Certinia Professional Services Cloud vs Dropbox Sign
Certinia Professional Services Cloud
certinia.comDropbox Sign
dropbox.comSide by side
| Figure | Certinia Professional Services Cloud | Dropbox Sign |
|---|---|---|
| Price from | $45/mo | $1.46/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 13 |
| Spec score · Salesforce AppExchange Apps | 8.8 (#2) | 9.0 (#1) |
| API | Certinia documents programmatic access through SOAP APIs and Apex classes, with compatibility for Visual Studio .NET and Apache Axis. | The API documentation covers signature requests, embedded signing, embedded templates, embedded requesting, text tags, callbacks, SMS tools, OAuth, and API dashboards. |
| Founded | 2009 | 2007 |
| Headquarters | Austin, Texas, USA | San Francisco, California, USA |
| Integrations | Listed integrations include Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, Salesforce Platform, DocuSign, Expensify, Avalara and Xactly. | Official materials list Dropbox, Google Drive, Salesforce, OneDrive, HubSpot, Microsoft tools, and other integrations. |
| Purpose | Certinia connects how services businesses sell, staff, deliver, bill, and renew on one platform. | Dropbox Sign lets individuals and businesses get documents signed online quickly, easily, and securely. |
| Rating on G2 | 4.3 out of 5 from 674 reviews | 4.7 out of 5 from 2283 reviews |
| Rating on Gartner Peer Insights | 4.6 out of 5 from 6 ratings | 4.4 out of 5 from 126 reviews |
| Rating on GetApp | 4.0 out of 5 from 55 reviews | 4.7 out of 5 from 1.4K reviews |
| Support | Certinia offers implementation, optimization, scaling, education and ongoing customer-support services through its professional-services organization and partners. | All users can expect an email-support response within one working day, Monday through Friday. |
| System requirements | Accessibility testing primarily used Google Chrome on Apple desktop operating systems, with limited testing on other supported Salesforce browsers and Windows. | Supported browsers include current Chrome, Firefox, and Edge; supported mobile devices are iPhone, iPad, and Android. |
| What it does | Certinia PS Cloud is a Salesforce-native professional-services automation system connecting sales, staffing, delivery, billing, renewals, projects, people and financials. | Dropbox Sign lets users send, sign, track, and manage agreements electronically. |
Plans
Certinia Professional Services Cloud
- Certinia Professional Services Cloud$45 a month
- Professional Services CloudPriced on request
Dropbox Sign
- FreeFree
- Essentials$15 a month
- Standard$25 a month
- FreeFree
- FreeFree
- Essentials$15 a month
- Essentials$15 a month
- Standard (annual)$17.50 a year
- Standard$25 a month
- Standard$25 a month
In their own words
Certinia Professional Services Cloud
Certinia Professional Services Cloud connects sales, staffing, project delivery, billing, and renewals for services businesses. The product is native to Salesforce and uses Salesforce customer records, user experience, and analytics. Projects, resources, and financials share one platform, with listed capabilities including resource planning, time tracking, utilization reporting, project financials, billing and invoicing, and a client portal. Veda adds intelligence across the services lifecycle using operational data. The service runs on web and API platforms and is paid, with pricing available on request. Open RESTful and SOAP APIs support CRUD operations, asynchronous bulk loads, near-real-time data streams, and social collaboration features. Named partners include Avalara, Concur, DocuSign, Expensify, Microsoft Outlook, MuleSoft, Plaid, Xactly, and Zenkraft. Application data resides on Salesforce cloud infrastructure under shared security responsibility. Certinia lists penetration testing, code review, scanning, release approvals, remediation, hardening, and monitoring.
Dropbox Sign
Dropbox Sign is an e-signature service for individuals and businesses managing online agreement workflows. It supports sending signature requests, tracking them, and sending reminders. Signatures are legally binding under the U.S. ESIGN Act of 2000, with the same legal standing as pen-and-paper signatures. Templates save prepared fields for documents sent repeatedly, and embedded signing lets signers complete the process within a website. The API uses OAuth 2.0 and has official SDKs for Python, Ruby, PHP, Java, NodeJS, and C#. It also offers an audit trail and identity verification; bulk sending is not available. Senders and signers can use 22 languages, with apps for iOS and Android as well as web and API access. Listed integrations include Google Workspace, Microsoft Word, Salesforce, HubSpot, Slack, and Zapier. Dropbox Sign states that it complies with SOC 2 Type II, ISO 27001, eIDAS, and GDPR, and encrypts documents at rest with AES 256-bit encryption. A free plan allows three signature requests per month. Paid plans start at $10.05 a month with annual billing, and a 30-day trial is listed.