Dropbox Sign
dropbox.com
What it is
Dropbox Sign is an e-signature service for individuals and businesses managing online agreement workflows. It supports sending signature requests, tracking them, and sending reminders. Signatures are legally binding under the U.S. ESIGN Act of 2000, with the same legal standing as pen-and-paper signatures. Templates save prepared fields for documents sent repeatedly, and embedded signing lets signers complete the process within a website. The API uses OAuth 2.0 and has official SDKs for Python, Ruby, PHP, Java, NodeJS, and C#. It also offers an audit trail and identity verification; bulk sending is not available. Senders and signers can use 22 languages, with apps for iOS and Android as well as web and API access. Listed integrations include Google Workspace, Microsoft Word, Salesforce, HubSpot, Slack, and Zapier. Dropbox Sign states that it complies with SOC 2 Type II, ISO 27001, eIDAS, and GDPR, and encrypts documents at rest with AES 256-bit encryption. A free plan allows three signature requests per month. Paid plans start at $10.05 a month with annual billing, and a 30-day trial is listed.
Spec sheet
- What it does
- Dropbox Sign lets users send, sign, track, and manage agreements electronically.Read 19 Oct 2026 · sign.dropbox.com
- Purpose
- Dropbox Sign lets individuals and businesses get documents signed online quickly, easily, and securely.Read 1 Oct 2026 · sign.dropbox.com
- Free plan
- YesRead 22 Sep 2026 · sign.dropbox.com
- API
- The API documentation covers signature requests, embedded signing, embedded templates, embedded requesting, text tags, callbacks, SMS tools, OAuth, and API dashboards.Read 19 Oct 2026 · help.dropbox.com
- Integrations
- Official materials list Dropbox, Google Drive, Salesforce, OneDrive, HubSpot, Microsoft tools, and other integrations.Read 19 Oct 2026 · help.dropbox.com
- Mobile apps
- Dropbox Sign provides mobile signature apps for iOS and Android.Read 1 Oct 2026 · sign.dropbox.com
- Security
- Dropbox Sign states that documents are encrypted at rest with AES 256-bit encryption and that two-factor authentication is available.Read 19 Oct 2026 · sign.dropbox.com
- Compliance
- The product states compliance or certification for eIDAS, GDPR, ISO 27001, SOC 2 Type II, and the U.S. ESIGN Act; HIPAA support requires a signed BAA and minimum contract value.Read 19 Oct 2026 · sign.dropbox.com
- Support
- All users can expect an email-support response within one working day, Monday through Friday.Read 1 Oct 2026 · help.dropbox.com
- Headquarters
- San Francisco, California, USARead 28 Sep 2026 · dropbox.com
- Founded
- 2007Read 28 Sep 2026 · dropbox.com
- Maker
- Dropbox, Inc. is headquartered in San Francisco and LinkedIn lists Dropbox as founded in 2007.Read 19 Oct 2026 · linkedin.com
- API access
- YesRead 22 Sep 2026 · sign.dropbox.com
- API SDKs
- Official SDKs are provided for Python, Ruby, PHP, Java, NodeJS, and C#.Read 1 Oct 2026 · sign.dropbox.com
- API security
- The API uses OAuth 2.0 authentication to secure endpoints and user data.Read 1 Oct 2026 · sign.dropbox.com
- API testing
- Every API endpoint and most features can be tested with a free account by setting test_mode to true.Read 19 Oct 2026 · help.dropbox.com
- Audit trail
- Each signature request includes a non-editable audit trail that tracks and time-stamps actions.Read 1 Oct 2026 · sign.dropbox.com
- Audit trails
- Non-editable audit trails record document actions and timestamps.Read 19 Oct 2026 · sign.dropbox.com
- Branding
- Signature requests can include a company logo and custom messaging.Read 19 Oct 2026 · sign.dropbox.com
- Bulk send
- Bulk send creates individual signature requests for many recipients from one action.Read 19 Oct 2026 · sign.dropbox.com
- Company identity
- LinkedIn lists Dropbox Sign as a public software-development company headquartered in San Francisco with 51–200 employees.Read 19 Oct 2026 · linkedin.com
- Documentation and support
- The help center includes walkthroughs, endpoint guides, troubleshooting articles, integration instructions, and links to support and community resources.Read 19 Oct 2026 · help.dropbox.com
- Dropbox integration
- Sent and completed documents can synchronize back into Dropbox storage.Read 19 Oct 2026 · help.dropbox.com
- Embedded signing
- Dropbox Sign can be embedded into a website to provide signers with an in-app signing experience.Read 1 Oct 2026 · sign.dropbox.com
- File limits
- A single file or combined upload may not exceed 40 MB, and a request may contain at most 500 pages or 40 files.Read 19 Oct 2026 · help.dropbox.com
- Funding history
- Crunchbase lists HelloSign as acquired by Dropbox and identifies 16 investors, including Foundry Group and Paul Buchheit.Read 19 Oct 2026 · crunchbase.com
- HubSpot integration
- The HubSpot integration supports template creation, signature requests, status tracking, reminders, cancellations, and saving completed documents to records.Read 19 Oct 2026 · help.dropbox.com
- Languages
- Senders and signers can use the product end to end in 22 languages.Read 19 Oct 2026 · sign.dropbox.com
- Legal validity
- Dropbox Sign eSignatures are legally binding under the U.S. ESIGN Act of 2000 and have the same legal standing as pen-and-paper signatures.Read 1 Oct 2026 · sign.dropbox.com
- Limit: automatic fields
- TechRadar found automatic field insertion inconsistent and described it as hit or miss.Read 19 Oct 2026 · techradar.com
- Limit: Microsoft Word
- Tom’s Guide lists business pricing as a drawback and says there is no Microsoft Word add-in.Read 19 Oct 2026 · tomsguide.com
- Limit: mobile experience
- A Gartner reviewer cites degraded mobile signing experience, limited features, and limited rebranding customization.Read 19 Oct 2026 · gartner.com
- Limit: pricing
- GetApp reviewers say the cost may be poor value for high-volume signing, while Gartner reviewers describe pricing as high.Read 19 Oct 2026 · getapp.com
- Limit: support
- GetApp reports that many reviewers find support slow, difficult to reach, or limited by the lack of phone assistance.Read 19 Oct 2026 · getapp.com
- Limit: workflow depth
- GetApp reviewers report limits when documents require conditional approvals or complex multi-step routing.Read 19 Oct 2026 · getapp.com
- Notable news: API updates
- Dropbox release notes for May 2026 describe new API capabilities and improved .NET and Ruby SDK reliability.Read 19 Oct 2026 · dropbox.com
- Notable news: mobile redesign
- A September 4, 2026 product update announced a redesigned mobile signing experience with Form View and full-document navigation.Read 19 Oct 2026 · sign.dropbox.com
- OpenAPI
- The public OpenAPI repository supplies the source for API reference documentation and official SDK generation and is maintained by Dropbox Sign API engineering.Read 19 Oct 2026 · github.com
- Ownership and acquisition
- Dropbox announced a $230 million cash agreement to acquire HelloSign on January 28, 2019, and reported closing the acquisition on February 8, 2019.Read 19 Oct 2026 · blog.dropbox.com
- Praise: ease and speed
- G2 reviewers describe the control panel as fast for sending documents and praise the product’s value compared with alternatives.Read 19 Oct 2026 · g2.com
- Praise: electronic signing
- GetApp reviewers repeatedly value remote signing convenience, notifications, and reduced printing, scanning, and mailing.Read 19 Oct 2026 · getapp.com
- Praise: security
- GetApp reviewers credit access controls, activity notifications, IP tracking, and two-factor authentication for protecting sensitive data.Read 19 Oct 2026 · getapp.com
- Praise: usability
- TechRadar found the interface clean and simple, with easy drag-and-drop fields, signing, sending, and progress tracking.Read 19 Oct 2026 · techradar.com
- Primary users
- Dropbox Sign is used by individuals and businesses to manage online agreement workflows, including tracking requests and sending reminders.Read 1 Oct 2026 · sign.dropbox.com
- Rating on G2
- 4.7 out of 5 from 2283 reviewsRead 19 Oct 2026 · g2.com
- Rating on Gartner Peer Insights
- 4.4 out of 5 from 126 reviewsRead 19 Oct 2026 · gartner.com
- Rating on GetApp
- 4.7 out of 5 from 1.4K reviewsRead 19 Oct 2026 · getapp.com
- Reminders
- Users can track responses, receive notifications, and send automatic reminders to recipients.Read 19 Oct 2026 · sign.dropbox.com
- SDK licence
- Dropbox Sign states that its official SDKs use the MIT licence.Read 19 Oct 2026 · developers.hellosign.com
- SDKs
- Official SDKs are provided for Python, Node, PHP, Java, Ruby, and .NET.Read 19 Oct 2026 · developers.hellosign.com
- Security compliance
- Dropbox Sign states that it complies with SOC 2 Type II, ISO 27001, eIDAS, and GDPR, and encrypts documents at rest with AES 256-bit encryption.Read 1 Oct 2026 · sign.dropbox.com
- Signature requests
- Paid plans advertise unlimited signature requests without overage charges.Read 19 Oct 2026 · sign.dropbox.com
- System requirements
- Supported browsers include current Chrome, Firefox, and Edge; supported mobile devices are iPhone, iPad, and Android.Read 19 Oct 2026 · help.dropbox.com
- Templates
- The product supports reusable templates and template links that can be shared with signers.Read 19 Oct 2026 · sign.dropbox.com
Plans and prices
Strong points and limits
Strong points
- Signatures are legally binding under the U.S. ESIGN Act.
- Templates retain fields for frequently reused documents.
- API access includes OAuth 2.0 and official SDKs.
- Mobile signature apps are available for iOS and Android.
- Free plan includes three signature requests per month.
Limits
- Bulk sending is not available.
- Free plan is limited to three requests monthly.
- Annual-billed paid plans start at $10.05 a month.
Who it suits
Dropbox Sign suits individuals and businesses that need to send and track online signature requests. Its templates, integrations, mobile apps, and API also suit teams that reuse documents or connect signing to other systems.
Dropbox Sign in depth
Read the full write-up
Overview
Dropbox Sign is an online service for requesting and tracking electronic signatures on agreements. It is best suited to individuals and businesses with recurring document workflows, or product teams that want signing built into a website. It combines reusable templates and API access with mobile apps, but the free tier’s three-request monthly limit is restrictive for regular use.
Key features
Templates preserve prepared fields for documents sent repeatedly, reducing setup on routine requests. Sequential signing puts signers in a defined order, while identity verification and an audit trail support accountability. There is no bulk sending, so teams dispatching large batches of agreements should look elsewhere.
Signatures are legally binding under the U.S. ESIGN Act of 2000 and have the same legal standing as pen-and-paper signatures. Senders and signers can use 22 languages. Dropbox Sign says it complies with SOC 2 Type II, ISO 27001, eIDAS, and GDPR, and encrypts documents at rest with AES 256-bit encryption.
Embedded signing gives website users an in-app signing experience. API access includes official SDKs for Python, Ruby, PHP, Java, NodeJS, and C#, with OAuth 2.0 authentication to secure endpoints and user data. Integrations include Google Docs, Google Drive, Google Workspace, Microsoft Word, Microsoft OneDrive, Salesforce, HubSpot, Slack, and Zapier. Email support is available to all users, with responses expected within one working day, Monday through Friday.
Pricing
Dropbox Sign uses a freemium model. Free costs nothing and allows three signature requests per month, making it suitable for occasional personal use rather than a steady stream of agreements.
Essentials costs $15 a month, billed monthly, and includes five templates and up to five users before contacting sales. It suits smaller workflows that need more than the free request allowance, though the template selection is limited. Standard costs $25 a month, billed monthly, includes 15 templates, and starts at two users; the larger template allowance better fits teams with several repeat documents. Premium has custom pricing for large teams and adds advanced signer tools and advanced reporting.
The pricing note also gives paid pricing from $10.05/mo (annual) and a 30-day trial. That annual starting price is distinct from the monthly-billed Essentials and Standard prices. Mobile signature apps are available on iOS and Android.
Platforms
Dropbox Sign supports web, iOS, Android, and API use. The mobile apps make it usable away from a desktop, while API access and embedded signing are relevant to organizations integrating signature requests into a product or workflow.
Who it's for
Choose Dropbox Sign for individual or business workflows built around repeatable agreements, ordered signing, and request tracking. Its integrations may suit teams already working with Google, Microsoft, Salesforce, HubSpot, Slack, or Zapier. It is a weaker fit for high-volume batch sending, and the free plan is too limited for frequent requests.
Pros and cons
Pros: Reusable templates, sequential signing, identity verification, and an audit trail cover useful parts of recurring agreement workflows.
Pros: API SDKs, OAuth 2.0, and embedded signing support teams that need to incorporate signing into their own websites or systems.
Pros: iOS and Android apps, 22 languages, and a broad set of named integrations give individuals and businesses multiple ways to work with requests.
Cons: The free plan permits only three requests per month, limiting its usefulness beyond occasional signing.
Cons: Bulk sending is unavailable, adding friction for organizations sending agreements in batches.
Cons: Premium uses custom pricing, while Standard starts at two users; neither is as straightforward for a solo buyer to assess as the free tier or Essentials.
Alternatives
For another freemium signature service with a free allowance of three documents per month and support across Android, iOS, web, Windows, macOS, and API, consider Secured Signing. Its Notary Business Annual Plan is $361,430 a year, a sharply different price point from Dropbox Sign’s monthly plans.
Signority API is another freemium option with API, self-hosted, web, and Windows platforms; choose it when those platform options are a closer fit. For private individuals, students, and associations seeking free electronic signing, sproof sign offers a Private Plan; its listed Single plan costs €15 a month.
BoldSign may suit a solo user seeking a defined free envelope allowance: its Essential plan includes 25 envelopes per month, two templates, and one user. Signeasy is worth considering when unlimited signing is more important than sending volume: its Personal plan costs $10 a month, billed $120 billed yearly, for one user and five contracts sent for signature monthly.
Adobe Scan and Adobe Acrobat Sign are alternatives to compare if either better matches your needs. DocuSeal offers a free Basic plan with 10 field types and 10 request emails per month, while its Pro plan includes unlimited signature requests and bulk send; it is the clearer fit when batch sending is essential.
Compare other services in Electronic Signature Software, E-Signature Software, Document Workflow Software, and Cloud Storage Services.
Verdict
Dropbox Sign is a good choice for individuals and businesses that send recurring agreements, value prepared templates and tracking, or need API-based or embedded signing. Its mobile apps, integrations, and signing controls support a range of workflows. Look elsewhere if bulk dispatch is central, and weigh the free plan’s three-request ceiling and the paid plans’ monthly costs against your expected volume before committing.
Verdict
Dropbox Sign combines online signature requests with templates, tracking, reminders, and an API. Check the monthly request allowance and absence of bulk sending against your workflow before choosing a plan.
Where Specifiction places it
- E-Signature Software#2 of 689.2
- E-signature tools#2 of 689.4
- Salesforce AppExchange Apps#1 of 239.0
- Electronic Signature Software#2 of 339.1
- Document Workflow Software#2 of 329.1
- E-Signature APIs Software#2 of 269.2
- Cloud Storage Services#5 of 649.2
- Cloud storage#31 of 668.5