Sertifi by Flywire

Spec sheet

What it does

Sertifi is an internet-based agreement platform for digital authorizations, forms, electronic signatures, payment authorizations, payment verification, and payment processing.Read 15 Oct 2026 · corp.sertifi.com

Free plan

NoRead 20 Sep 2026 · corp.sertifi.com

Integrations

Named integrations include Amadeus Delphi, Salesforce, Oracle OPERA Cloud and OPERA 5, Infor HMS and Sales & Catering, Nintex, Zuora, and SSO.Read 15 Oct 2026 · corp.sertifi.com

Compliance

The company states that it is PCI Level 1 validated, SOC 1 Type 2, SOC 2 Type 2, HIPAA compliant, AppExchange Certified, Veracode Verified, and GDPR and CCPA aligned.Read 15 Oct 2026 · corp.sertifi.com

Headquarters

Chicago, Illinois, United StatesRead 28 Sep 2026 · corp.sertifi.com

Founded

Sertifi states that it was founded in 2008 as an e-signature company and later expanded into online payment capture.Read 15 Oct 2026 · corp.sertifi.com

API access

YesRead 20 Sep 2026 · corp.sertifi.com

API types

The developer center provides REST, SOAP, and Travel Company Authorizations APIs.Read 15 Oct 2026 · corp.sertifi.com

Audit trail

YesRead 20 Sep 2026 · corp.sertifi.com

Bulk sending

YesRead 20 Sep 2026 · corp.sertifi.com

Card authorizations

Hotels can request and capture credit-card and virtual-card details through branded authorization forms.Read 15 Oct 2026 · corp.sertifi.com

Company size and HQ

LinkedIn lists Sertifi by Flywire as a privately held software-development company headquartered in Chicago with 51–200 employees.Read 15 Oct 2026 · linkedin.com

Document templates

YesRead 20 Sep 2026 · corp.sertifi.com

Documentation

The support center contains sections for e-signatures, payments, authorizations, integrations, API, release notes, data tags, roles, tutorials, videos, and fraud prevention.Read 15 Oct 2026 · supportcenter.sertifi.com

E-signatures

Users can send and sign contracts, BEOs, HR paperwork, work orders, liability waivers, and other documents from any device.Read 15 Oct 2026 · corp.sertifi.com

Embedded signing

The API supports embedding interactive, static, and dynamic signing experiences inside an existing website or portal.Read 15 Oct 2026 · corp.sertifi.com

Fraud prevention

Advanced fraud tools grade or verify cards before processing to help identify risky payment methods and reduce chargebacks.Read 15 Oct 2026 · corp.sertifi.com

Hospitality focus

The platform is designed for hospitality and travel organizations and combines contracts, payments, and card authorizations.Read 15 Oct 2026 · corp.sertifi.com

Legal ownership

The customer terms identify the provider as Sertifi LLC and grant customers only a limited, revocable, non-exclusive license to access the service.Read 15 Oct 2026 · corp.sertifi.com

Licence

The terms describe Sertifi software, APIs, source code, and interfaces as proprietary intellectual property and prohibit copying, reverse engineering, or deriving source code.Read 15 Oct 2026 · corp.sertifi.com

Limit: administration

G2 reviewers report that creating administrators is not user-friendly and that edits made in Salesforce do not always update Sertifi accurately.Read 15 Oct 2026 · g2.com

Limit: interface

HotelTechReport summarizes complaints that parts of the user interface and administrative functions are less intuitive.Read 15 Oct 2026 · hoteltechreport.com

Limit: mobile experience

A Capterra reviewer says the mobile interface is less pleasing and the mobile signing experience could be improved.Read 15 Oct 2026 · capterra.com

Limit: payment controls

A Capterra reviewer wanted an option to pre-authorize credit cards or hold payments.Read 15 Oct 2026 · capterra.com

Limit: reliability

A G2 reviewer says outages can lock up the system and leave sales teams unable to work.Read 15 Oct 2026 · g2.com

Notable news

Sertifi announced in its newsroom that SertifiPay won Best Payments Solution in the 2025 HotelTechAwards for the second consecutive year.Read 15 Oct 2026 · corp.sertifi.com

Owner and acquisition

Flywire announced on February 25, 2025 that it acquired Sertifi for $330 million funded with cash and debt.Read 15 Oct 2026 · globenewswire.com

Payment processing

SertifiPay captures card-not-present deposits and final payments and also supports ACH/eCheck payments.Read 15 Oct 2026 · corp.sertifi.com

Payment scheduling

Payment requests can contain multiple deposits with different due dates and automated reminder rules.Read 15 Oct 2026 · corp.sertifi.com

Praise: ease and speed

Independent hotel reviewers repeatedly praise easy use, faster contract signing, faster payment collection, and reduced paper handling.Read 15 Oct 2026 · hoteltechreport.com

Praise: fraud controls

HotelTechReport reviewers repeatedly highlight card scanning, Fraud Scores, MFA, and secure authorizations for spotting risky cards and reducing chargebacks.Read 15 Oct 2026 · hoteltechreport.com

Praise: integrations

G2 reviewers describe the Salesforce integration as almost seamless and say it helps them add signatures and collect payments efficiently.Read 15 Oct 2026 · g2.com

Rating on Capterra

4.8 out of 5 from 11 reviewsRead 15 Oct 2026 · capterra.com

Rating on Gartner Peer Insights

3.2 out of 5 from 2 ratingsRead 15 Oct 2026 · gartner.com

Rating on HotelTechReport

4.7 out of 5 from 111 reviewsRead 15 Oct 2026 · hoteltechreport.com

Rating on Trustpilot

3.3 out of 5 from 1 reviewRead 15 Oct 2026 · trustpilot.com

REST workflows

REST examples cover creating folders, adding documents, sending invitations, adding payments, and generating signer links.Read 15 Oct 2026 · corp.sertifi.com

Scale

The company says more than 20,000 hospitality locations in over 150 countries use Sertifi.Read 15 Oct 2026 · corp.sertifi.com

SDKs and samples

Sertifi links samples and libraries for PHP, C#, Web Service Push, and Salesforce through its source site.Read 15 Oct 2026 · corp.sertifi.com

Security encryption

Sertifi states that TLS 1.2, encrypted storage, document audit trails, and redundant replicated infrastructure protect data and communications.Read 15 Oct 2026 · corp.sertifi.com

Signature order

bothRead 20 Sep 2026 · corp.sertifi.com

SMS authentication

YesRead 20 Sep 2026 · corp.sertifi.com

Travel authorizations

Travel-company authorizations let hotels receive card details from travel-management and payment partners without creating a new form.Read 15 Oct 2026 · corp.sertifi.com

Uptime

Sertifi advertises a 99.9% SLA uptime guarantee, 24/365 monitoring, redundancy, and a public system-status page.Read 15 Oct 2026 · corp.sertifi.com

Plans and prices

Every Sertifi by Flywire plan and price →

Where Specifiction places it

• E-signature tools#6 of 689.2
• E-Signature Software#9 of 688.8
• Electronic Signature APIs#4 of 278.7
• Electronic Signature Software#6 of 338.8