Certinia Professional Services Cloud vs Spanning Backup
Certinia Professional Services Cloud
certinia.comSpanning Backup
spanning.comSide by side
| Figure | Certinia Professional Services Cloud | Spanning Backup |
|---|---|---|
| Price from | $45/mo | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 4 |
| Spec score · Salesforce AppExchange Apps | 8.8 (#2) | 8.0 (#9) |
| API | Certinia documents programmatic access through SOAP APIs and Apex classes, with compatibility for Visual Studio .NET and Apache Axis. | A public REST API exposes user license operations, Shared Drive listing and export operations, and export retrieval. |
| Integrations | Listed integrations include Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, Salesforce Platform, DocuSign, Expensify, Avalara and Xactly. | Spanning's homepage says its ticketing feature supports Autotask, BMS, and Vorex. |
| Licence | PS Cloud is proprietary commercial software delivered as a licensed managed package rather than open-source software. | The reviewed pages present Spanning as proprietary subscription SaaS and publish no open-source licence or self-hosted distribution. |
| Praise: Salesforce integration | Reviewers repeatedly praise the seamless Salesforce integration and the ability to keep project, resource and financial data together. | Independent Salesforce reviewers highlight native in-application access, strong integration and easy identification and restoration of record or metadata changes. |
| Rating on G2 | 4.3 out of 5 from 674 reviews | 4.2 out of 5 from 232 reviews |
| Rating on Gartner Peer Insights | 4.6 out of 5 from 6 ratings | 4.5 out of 5 from 10 ratings |
| Rating on GetApp | 4.0 out of 5 from 55 reviews | 3.8 out of 5 from 29 reviews |
| Rating on TrustRadius | 8.9 out of 10 from 29 reviews and ratings | 7.7 out of 10 from 31 reviews and ratings |
| Security controls | Certinia lists penetration testing, code reviews, manual testing, code scanning, release approvals, vulnerability remediation, system hardening, and monitoring. | Spanning states that data is encrypted with 128-bit SSL in transit and 256-bit AES at rest, with intrusion detection and restricted production access. |
| Support | Certinia offers implementation, optimization, scaling, education and ongoing customer-support services through its professional-services organization and partners. | Spanning advertises 24/7/365 customer support for its Salesforce backup product. |
| What it does | Certinia PS Cloud is a Salesforce-native professional-services automation system connecting sales, staffing, delivery, billing, renewals, projects, people and financials. | Spanning provides cloud-to-cloud backup and recovery for Microsoft 365, Google Workspace and Salesforce. |
Plans
Certinia Professional Services Cloud
- Certinia Professional Services Cloud$45 a month
- Professional Services CloudPriced on request
Spanning Backup
- Single all-inclusive planPriced on request
- Spanning Backup for Google WorkspacePrice not published
- Spanning Backup for Microsoft 365Price not published
- Spanning Backup for SalesforcePrice not published
In their own words
Certinia Professional Services Cloud
Certinia Professional Services Cloud connects sales, staffing, project delivery, billing, and renewals for services businesses. The product is native to Salesforce and uses Salesforce customer records, user experience, and analytics. Projects, resources, and financials share one platform, with listed capabilities including resource planning, time tracking, utilization reporting, project financials, billing and invoicing, and a client portal. Veda adds intelligence across the services lifecycle using operational data. The service runs on web and API platforms and is paid, with pricing available on request. Open RESTful and SOAP APIs support CRUD operations, asynchronous bulk loads, near-real-time data streams, and social collaboration features. Named partners include Avalara, Concur, DocuSign, Expensify, Microsoft Outlook, MuleSoft, Plaid, Xactly, and Zenkraft. Application data resides on Salesforce cloud infrastructure under shared security responsibility. Certinia lists penetration testing, code review, scanning, release approvals, remediation, hardening, and monitoring.
Spanning Backup
Spanning Backup provides cloud backup and recovery for Microsoft 365, Google Workspace and Salesforce. It runs daily automated backups and supports item-level recovery, including granular and point-in-time restores for administrators and end users. Google Workspace coverage includes Gmail, Google Drive and Shared Drives, Calendars and Contacts. Microsoft 365 coverage includes Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams. Salesforce protection covers records, metadata, attachments, customizations and messages. Spanning describes unlimited backup retention, including an unrestricted policy for Microsoft 365, and offers a single all-inclusive plan with no tiers and volume pricing available. The service lists ransomware protection and audit logs. Its security measures include OAuth 2.0, object-level 256-bit AES encryption at rest and TLS encryption in transit. A 14-day trial includes unlimited backup and restore, but installation requires administrator status. Pricing is available on request.