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Spanning Backup

spanning.com

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Spec score 8.2 #5 of 21 in Google Workspace Administration Software

What it is

Spanning Backup provides cloud backup and recovery for Microsoft 365, Google Workspace and Salesforce. It runs daily automated backups and supports item-level recovery, including granular and point-in-time restores for administrators and end users. Google Workspace coverage includes Gmail, Google Drive and Shared Drives, Calendars and Contacts. Microsoft 365 coverage includes Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams. Salesforce protection covers records, metadata, attachments, customizations and messages. Spanning describes unlimited backup retention, including an unrestricted policy for Microsoft 365, and offers a single all-inclusive plan with no tiers and volume pricing available. The service lists ransomware protection and audit logs. Its security measures include OAuth 2.0, object-level 256-bit AES encryption at rest and TLS encryption in transit. A 14-day trial includes unlimited backup and restore, but installation requires administrator status. Pricing is available on request.

Spec sheet

What it does
Spanning provides cloud-to-cloud backup and recovery for Microsoft 365, Google Workspace and Salesforce.Read 14 Oct 2026 · spanning.com
Product
Spanning provides cloud backup and recovery for Microsoft 365, Google Workspace, and Salesforce.Read 4 Oct 2026 · spanning.com
Trial
The free trial provides unlimited backup and restore for 14 days and requires admin status to install.Read 4 Oct 2026 · spanning.com
API
A public REST API exposes user license operations, Shared Drive listing and export operations, and export retrieval.Read 14 Oct 2026 · api.spanningbackup.com
Integrations
Spanning's homepage says its ticketing feature supports Autotask, BMS, and Vorex.Read 4 Oct 2026 · spanning.com
Security
Spanning says it uses OAuth 2.0, object-level 256-bit AES encryption at rest, and TLS encryption in transit.Read 4 Oct 2026 · spanning.com
Compliance
Spanning states it has SOC 2 Type II certification and complies with GDPR, and that its services are hosted in HIPAA-compliant data centers.Read 4 Oct 2026 · spanning.com
Support
Spanning advertises 24/7/365 customer support for its Salesforce backup product.Read 4 Oct 2026 · spanning.com
API authentication
API calls use HTTPS Basic Authentication with the customer domain as username and an administrator-generated access token as password.Read 14 Oct 2026 · api.spanningbackup.com
API documentation depth
The API reference documents only a small administrative operation set rather than a full data-management SDK.Read 14 Oct 2026 · api.spanningbackup.com
Automated backups
The service performs daily incremental backups automatically and also supports unlimited on-demand backup runs.Read 14 Oct 2026 · spanning.com
Automation and recovery
Spanning runs daily automated backups and offers granular and point-in-time restore for admins and end users.Read 4 Oct 2026 · spanning.com
Backed-up data
Its Google Workspace backup covers Gmail, Google Drive and Shared Drives, Calendars, and Contacts.Read 4 Oct 2026 · spanning.com
Company founding and funding
Spanning was founded in 2010 by Charlie Wood and announced a $2 million Series A round in April 2011.Read 14 Oct 2026 · techcrunch.com
Company ownership
Kaseya acquired Spanning Cloud Apps on October 1, 2018, keeping it as a standalone business unit at the time.Read 14 Oct 2026 · kaseya.com
Compliance claims
Official product pages list HIPAA, GDPR, ISO 27001 and SOC 2 Type II among stated certifications or regulatory controls.Read 14 Oct 2026 · spanning.com
Cross-user restore
Administrators can restore Microsoft 365 data from one user account into another account in the same tenant.Read 14 Oct 2026 · spanning.com
Data regions
Spanning lists AWS data centers in the United States, Canada, European Union, United Kingdom and APAC regions.Read 14 Oct 2026 · spanning.com
Documentation and support
The Microsoft 365 administrator guide covers installation, configuration, restores, exports, licensing and API-token management, with support email and a knowledge base.Read 14 Oct 2026 · spanning.com
Google Workspace coverage
Google Workspace protection covers Gmail, Google Drive including Shared Drives, Calendar and Contacts.Read 14 Oct 2026 · spanning.com
Granular restore
Search-based recovery lets administrators restore individual items, multiple items or whole folders.Read 14 Oct 2026 · spanning.com
Installation requirements
Microsoft 365 deployment requires a Business or Enterprise tenant, a Global Administrator account and a Spanning subscription.Read 14 Oct 2026 · spanning.com
Licence
The reviewed pages present Spanning as proprietary subscription SaaS and publish no open-source licence or self-hosted distribution.Read 14 Oct 2026 · g2.com
Limit: interface and reporting
Reviewers cite a confusing or dated interface, limited reporting visibility and a complicated onboarding experience.Read 14 Oct 2026 · g2.com
Limit: reliability complaints
Marketplace reviewers describe missed or incomplete backups, inaccessible stored files and support failures during recovery incidents.Read 14 Oct 2026 · workspace.google.com
Limit: restore gaps
Reported gaps include inability to restore some Google Forms metadata, one-account-at-a-time restores and requests for more granular restore controls.Read 14 Oct 2026 · trustradius.com
Limit: support and billing
Reviews report slow or email-only support, difficult cancellation and billing problems after the Kaseya takeover.Read 14 Oct 2026 · getapp.com
Maker facts
LinkedIn lists Spanning Cloud Apps as privately held, founded in 2010, headquartered in Miami, Florida, with 51–200 employees.Read 14 Oct 2026 · linkedin.com
Microsoft 365 coverage
Microsoft 365 protection covers Exchange Online, SharePoint Online, OneDrive for Business and Teams data.Read 14 Oct 2026 · spanning.com
Microsoft coverage
Its Microsoft 365 backup covers Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams.Read 4 Oct 2026 · spanning.com
Monitoring and audit
The product provides backup-status reporting, alerts and an immutable activity log.Read 14 Oct 2026 · spanning.com
Point-in-time restore
Historical snapshots can be selected for point-in-time restoration directly into the tenant or organization.Read 14 Oct 2026 · spanning.com
Praise: ease and reliability
Reviewers repeatedly praise easy setup, intuitive administration, automatic background backups and straightforward restores.Read 14 Oct 2026 · trustradius.com
Praise: Salesforce integration
Independent Salesforce reviewers highlight native in-application access, strong integration and easy identification and restoration of record or metadata changes.Read 14 Oct 2026 · salesforceben.com
Rating on Capterra
3.8 out of 5 from 29 reviewsRead 14 Oct 2026 · capterra.com
Rating on G2
4.2 out of 5 from 232 reviewsRead 14 Oct 2026 · g2.com
Rating on Gartner Peer Insights
4.5 out of 5 from 10 ratingsRead 14 Oct 2026 · gartner.com
Rating on GetApp
3.8 out of 5 from 29 reviewsRead 14 Oct 2026 · getapp.com
Rating on Salesforce listing
4.7 out of 5 from 67 reviewsRead 14 Oct 2026 · crm.consulting
Rating on TrustRadius
7.7 out of 10 from 31 reviews and ratingsRead 14 Oct 2026 · trustradius.com
Retention
Spanning advertises unlimited backup versions and unrestricted retention for its products.Read 14 Oct 2026 · spanning.com
Salesforce coverage
Salesforce protection includes records, standard and custom objects, metadata, files, attachments, reports, dashboards and Chatter.Read 14 Oct 2026 · spanning.com
Salesforce hosting
The Salesforce service runs in an isolated virtual private section of Amazon Web Services.Read 14 Oct 2026 · spanning.com
Security controls
Spanning states that data is encrypted with 128-bit SSL in transit and 256-bit AES at rest, with intrusion detection and restricted production access.Read 14 Oct 2026 · spanning.com
Self-hosting
Spanning is described as cloud-based only and unavailable as an on-premises backup product.Read 14 Oct 2026 · techtarget.com
Self-managed keys
Microsoft 365 customers may supply an AWS KMS ARN to manage their own encryption keys.Read 14 Oct 2026 · spanning.com
Self-service restore
Licensed end users can be allowed to restore their own backed-up files and other content without administrator intervention.Read 14 Oct 2026 · spanning.com
Who it serves
Spanning describes its solutions for businesses, enterprise organizations, and managed service providers.Read 4 Oct 2026 · spanning.com

Plans and prices

Single all-inclusive plan Priced on request No tiers · unlimited backup retention · volume pricing available Read 4 Oct 2026 · spanning.com
Spanning Backup for Google Workspace Price not published Contact Us · 1 per user per month Daily and on-demand backups · unlimited retention · granular and cross-user restore Read 14 Oct 2026 · g2.com
Spanning Backup for Microsoft 365 Price not published Contact Us · 1 per user per month Exchange, SharePoint, OneDrive and Teams backup · unlimited retention · point-in-time restore Read 14 Oct 2026 · g2.com
Spanning Backup for Salesforce Price not published Contact Us · 1 per user per month Records, metadata, attachments and Chatter backup · cross-org restore · unlimited retention Read 14 Oct 2026 · g2.com

Every Spanning Backup plan and price →

Strong points and limits

Strong points

  • Daily automated backups
  • Granular and point-in-time restore options
  • Unlimited backup retention is described
  • Supports Microsoft 365, Google Workspace and Salesforce
  • 14-day trial includes unlimited backup and restore

Limits

  • Pricing is available on request
  • Trial installation requires administrator status

Who it suits

Spanning describes its solutions for businesses, enterprise organizations and managed service providers that need backup for Microsoft 365, Google Workspace or Salesforce.

Verdict

Spanning Backup covers three major SaaS suites with daily backups and item-level recovery. Organizations should request pricing and ensure an administrator can install the trial.

Where Specifiction places it

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