Chameleon vs Whatfix
Chameleon
chameleon.io
Whatfix
whatfix.comSide by side
| Figure | Chameleon | Whatfix |
|---|---|---|
| Price from | $104.17/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 7 | 8 |
| Spec score · In App Messaging | 9.0 (#1) | 8.2 (#7) |
| Spec score · Digital Adoption Platforms | 9.0 (#2) | 8.3 (#6) |
| Spec score · Onboarding Bots | 9.1 (#2) | 8.2 (#9) |
| Spec score · Product Adoption Software | 9.0 (#3) | 8.2 (#10) |
| Spec score · Software Tutorials | 9.1 (#3) | 8.2 (#12) |
| Analytics | The platform reports Experience performance, completion, funnels, retention and engagement metrics. | Product Analytics can track user actions and application adoption, and its Standard plan is included free with a DAP Web & Desktop plan. |
| API | The API consists of JavaScript, REST and webhook interfaces for sending and retrieving data, managing Experiences and creating integrations. | The public API is REST-based, exposes resources through URLs and uses dashboard-generated tokens with x-whatfix-integration-key authentication. |
| Integrations | Listed integrations include Segment, Salesforce, HubSpot, Intercom, Slack, Mixpanel, Amplitude, Heap, Google Analytics, Zapier, Zendesk, Hightouch and Census. | Published integrations include Salesforce, Salesforce Survey, SAP SuccessFactors, ServiceNow, SurveyMonkey and Workday. |
| Praise: G2 users | G2's review summary repeatedly highlights ease of use, responsive knowledgeable support, customization and intuitive workflows. | G2’s review summary says users repeatedly praise intuitive in-app guidance, customer support and no-code interactive content creation. |
| Pricing basis | Pricing scales by monthly tracked users, which Chameleon defines as uniquely identified user profiles sent to it in the prior 30 days. | Subscription pricing combines a flat product and plan fee with user license fees based on employee user counts or customer-facing monthly active users. |
| Rating on Chrome Web Store | 4.3 out of 5 from 10 ratings | 4.7 out of 5 from 21 ratings |
| Rating on G2 | 4.4 out of 5 from 352 reviews | 4.5 out of 5 from 559 reviews |
| Rating on GetApp | 4.0 out of 5 from 11 reviews | 4.6 out of 5 from 77 reviews |
| Rating on TrustRadius | 10 out of 10 from 9 reviews | 9.9 out of 10 from 41 reviews |
| Security controls | MFA is included for all plans, while SSO is available as a paid add-on on every plan. | Pricing page features include SSO, IP whitelisting, audit logs, and data residency selection. |
| Self-hosting | Chameleon content is hosted on Chameleon's infrastructure; serving from a customer subdomain is an Enterprise option rather than a self-hosted deployment. | Export mode allows Whatfix Flows to be self-hosted so data does not leave the customer’s servers or premises. |
| Support | Growth and Enterprise include dedicated Customer Success and onboarding; the Startup plan lists email support. | Standard customer support is available 24 hours a day, Monday through Friday, and plans list a named Customer Success Manager and content author training. |
| What it does | Chameleon is a digital adoption platform for building no-code in-product guidance such as tours, checklists, tooltips, banners, modals, microsurveys and resource centers. | Whatfix combines in-app guidance, simulated training and adoption analytics in one enterprise digital-adoption platform. |
Plans
Chameleon
- Startup$279 a month
- Startup plan$279 a month
- Pro$750 a month
- Pro$750 a month
- Growth$1,250 a year
- Growth$1,250 a month
- EnterprisePriced on request
Whatfix
- Product Analytics StandardFree
- DAP Mobile StandardPriced on request
- DAP Web & Desktop EnterprisePriced on request
- DAP Web & Desktop PremiumPriced on request
- DAP Web & Desktop StandardPriced on request
- EnterprisePriced on request
- PremiumPriced on request
- StandardPriced on request
In their own words
Whatfix
Whatfix is an enterprise digital adoption platform for guiding people through software and tracking application adoption. Its in-app guidance includes Self Help, task lists, Smart Tips, step-by-step Flows, Beacons, Pop-Ups, and Launchers. Product Analytics can track user actions and adoption; its Standard plan is included free with a DAP Web & Desktop plan. Whatfix Mobile supports native, React Native, Xamarin, Cordova, Flutter, and Ionic apps on Android and iOS. The platform also lists desktop and virtual desktop support, including Citrix and Azure Virtual Desktop. Integrations include Salesforce, ServiceNow, Confluence, Workday, Microsoft Azure, Amplitude, and Power BI. Deployment can be cloud or self-hosted, although some Standard and Premium features may not be available in self-hosted deployments. Listed security controls include SSO, IP whitelisting, audit logs, and data residency selection. Subscription charges combine a product and plan fee with user-license fees based on employee counts or customer-facing monthly active users. Most plan prices are available on request.