Channels vs Pharo
Channels
channels.app
Pharo
withpharo.comSide by side
| Figure | Channels | Pharo |
|---|---|---|
| Price from | $24/mo | $99/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 2 | 3 |
| Spec score · Sales Dialer Software | 8.2 (#9) | 8.1 (#12) |
| Intended users | Channels says it serves online businesses of any size or industry and highlights customer support, ecommerce, sales, and remote work use cases. | The plans describe Starter as for solo reps and small teams, Pro for scaling outbound teams, and Enterprise for whole-CRM orchestration and custom scale. |
| Product | Channels describes itself as a data-powered cloud phone system that shows customer details when they call. | Pharo describes itself as a parallel dialer and data enrichment product for outbound sales teams. |
| Support | The maker says customer support is available 24/7 by phone, email, and live chat. | The plan comparison lists Community support for Starter, priority email for Pro, and dedicated Slack and an SLA for Enterprise. |
| Trial | The 7-day free trial includes full software access, a free phone number, and starting calling credit, with no credit card required. | The pricing page offers a seven-day free trial with 1,000 credits and no credit card required. |
Plans
In their own words
Channels
Channels is a cloud phone system that displays customer details during calls. It supports web calls, outbound calls, SMS, and international business phone numbers. Its IVR routes callers to an agent or department based on keypad selection, while call context can show names, order details, and recent calls. Listed integrations include Shopify, Pipedrive, Magento, Integromat, HubSpot, Zendesk, Clientify, and Zapier. Channels also provides an API for pushing and pulling data and webhooks for sending event data to third-party apps. It is listed for Android, iOS, web, and extension. A 7-day trial includes full software access, a phone number, and starting calling credit; no credit card is required. Plus costs $24 a month billed annually and includes up to five numbers and 30 days of call history and recording storage. Advanced costs $62 a month billed annually, with unlimited numbers and 365 days of history and storage. The maker says support is available 24/7 by phone, email, and live chat.
Pharo
Pharo is a web-based outbound sales platform that builds campaigns, verifies contact numbers, places parallel calls and records outcomes. Entering a domain can produce a dial-ready campaign in under five minutes. Campaigns can use buying signals for funding, hiring and technology changes, with source information attached. Pharo pre-screens direct numbers against live network signals and blocks company or national Do Not Call registrations. Its WebRTC bridge is described as connecting in under 200 milliseconds when a person answers. Call support includes live scripts, objection battlecards, recordings, playback and AI summaries. Salesforce and HubSpot have live, bidirectional connectors; Claude and ChatGPT connect through an MCP server. Pipedrive, Outreach, Salesloft and Apollo are marked in build. Starter costs $99 a month ($99/user/mo), with two dialer lines, 5,000 monthly credits and one caller ID. Pro costs $179 a month, with four lines, 20,000 credits and five caller IDs. Dialing attempts are unlimited; top-ups cost $10 per 1,000 credits. Starter and Pro include seven-day trials with 1,000 credits and no credit card.