Channeltivity vs Recapped

Channeltivity is a web and API partner relationship management platform for organizations that earn revenue through indirect sales. It supports recruiting, onboarding, enabling, managing, and growing ecosystems involving resellers, distributors, dealers, referral partners, service providers, technology partners, and other partner types. The configurable system combines partner onboarding, deal registration, lead distribution, training, content, market development funds management, reporting, and CRM integration. Partners can submit opportunities, follow progress, and collaborate with internal users through deal history, notes, comments, and file uploads. Reporting covers registration trends, lead conversion, MDF use, and partner engagement, with export and scheduled delivery. Multi-language portals, content, and communications support regional programs, while portal branding is custom. Listed integrations include Microsoft Dynamics 365, HubSpot, Salesforce, and Zapier. SAML 2.0 single sign-on and Data APIs support additional connections. Channeltivity says its core platform has SOC 2 Type II attestation, privacy compliance including GDPR and CCPA, and regular third-party security testing.

Recapped is a web-based AI platform that brings buyers, sellers, content, and sales processes together. Its Digital Sales Rooms organize communications and materials for deal stakeholders, while Mutual Action Plans provide timelines and automatic reminders. The platform tracks which content stakeholders view and how long they spend with it, alerts teams to drops in engagement, and scores deals from buyer behavior. Recapped also describes live AI call coaching and qualification frameworks including MEDDICC, Value Selling, and BANT. Its AI can document calls, identify next steps, and populate CRM data through bi-directional integrations. The integration directory includes Salesforce, HubSpot, Clari, Gong, Slack, Zapier, Zoom, and Airtable. Salesforce can sync fields, contacts, next steps, and activity in both directions, and Recapped can be embedded inside Salesforce. Recapped says it runs on AWS and uses 256-bit SSL/HTTPS, access controls, and audit logging. Customer workspaces use hashed URLs and can be password-protected. The Free plan costs nothing for one user; Collaborate costs $45 a month per user, and Integrate costs $95 a month per user.