Chanty vs CloudTalk AI Voice Agent
Chanty
chanty.comCloudTalk AI Voice Agent
cloudtalk.ioSide by side
| Figure | Chanty | CloudTalk AI Voice Agent |
|---|---|---|
| Price from | $3/mo | — |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 8 |
| Spec score · Google Workspace Communication Tools | 9.1 (#2) | 9.2 (#1) |
| Founded | 2017 | 2016 |
| Free plan | Yes | No |
| Integrations | Official integrations include Zapier, Google Drive, Dropbox, OneDrive, YouTube, Vimeo, GitHub, GitLab, Bitbucket, Trello, Asana, Google Calendar, Jira, and others. | CloudTalk lists more than 95 standard CRM, helpdesk and ATS integrations, including HubSpot, Salesforce, Pipedrive, Zendesk, Zoho, Intercom and Zapier. |
| Security controls | Chanty states that it uses TLS 1.2 or higher, forward secrecy, AES-128-GCM, file-system and file-storage encryption, and application and infrastructure penetration tests. | CloudTalk says it performs annual penetration testing, maintains disaster recovery, supports DPA agreements, deletes customer data on request and publishes subprocessors. |
| Support | Chanty advertises 24/7 user support, while the Business plan includes a 24x7 support line. | CloudTalk pricing states that 24/7 chat and email support is included in all plans. |
| What it does | Chanty is a team chat and collaboration tool with unlimited message history and productivity features for teams and businesses. | CloudTalk combines a cloud business phone system with autonomous AI voice agents for inbound and outbound calls. |
Plans
CloudTalk AI Voice Agent
- AI Specialist$349 a month
- Custom€0.15 a month
- Starter$25 a month
- AI Receptionist (US pricing stated on page)$99 a month
- AI Voice Agents add-on$99 a month
- AI Specialist$349 a month
- AI Specialist (US pricing stated on page)$349 a month
- AI ReceptionistPrice not published
In their own words
Chanty
Chanty is a team chat and collaboration tool that combines messaging, tasks, and calls. Teams can create tasks or turn messages into them, assign and filter work, set due dates, and use a Kanban board. Messaging includes mentions, pinned messages, code snippets, threads, searchable history, reactions, file sharing, and an in-app media player. Audio and video calls support screen sharing, up to 1,000 video participants, and up to 49 videos on screen. Chanty lists channels, guest access, and unlimited message history. It offers apps for Windows, macOS, Linux, Android, and iOS, plus web access. The free plan is billed forever and allows up to five team members, 20GB of team storage, 10 integrations, and one guest user. Business is listed at $4 a month billed monthly; the pricing note also says paid plans start at $3/user/mo on annual billing. Integrations include tools such as Zapier, Google Drive, Dropbox, GitHub, Trello, and Jira. Chanty lists security measures including TLS 1.2 or higher and file encryption.
CloudTalk AI Voice Agent
CloudTalk AI Voice Agent combines business calling with AI agents for inbound and outbound calls, with the option to hand calls to a human agent. AI Receptionist can answer frequently asked questions, route callers, collect contact details, take messages, and block spam and robocalls. AI Specialist adds identity authentication, multi-step issue resolution, payment and invoice handling, calendar synchronization, rescheduling, and call analytics. The service lists support for more than 60 languages; AI Receptionist understands more than 70 languages and accents. It integrates with systems including Salesforce, Zendesk, HubSpot, Pipedrive, and Zoho CRM, and offers an API, webhooks, workflow automation, Zapier, and Make for custom connections. CloudTalk lists browser and desktop access, along with iOS and Android apps. Pricing includes AI Receptionist at $99 a month for 200 minutes and AI Specialist at $349 a month for 1,000 minutes; a 14-day trial is listed.