Chaport vs Crisp

Chaport is a customer messaging platform with live agent chat, a website chatbot, visitor tracking, and several contact channels. Customers can reach teams through live chat, email, Facebook, Telegram, or Viber. Its chatbots can answer common questions, qualify leads, and collect feedback around the clock; the product also includes a knowledge base and FAQ bot. Chaport runs on web, iOS, Android, Windows, and MacOS, with instant synchronization between devices. The Free plan includes two operators, 60 days of chat history, unlimited chats and websites, and one branded auto-invitation. It remains available after the 14-day Unlimited trial, with paid features disabled; the trial does not require a credit card. Unlimited includes teams, assignment rules, and shared saved replies. Chaport lists 4,000 integrations, SSL encryption, and GDPR compliance. The Free plan is shown at EUR 0 per free, while USD is not displayed. The maker identifies itself as Chaport Inc., founded in 2014, with headquarters in Alhambra, California.

Crisp is an AI customer support platform that brings inbound conversations from multiple channels into one collaborative inbox. Its chat widget works on websites and web apps, as well as native iOS, Android and React apps. Teams can create and manage help-center articles, train AI using website content, PDFs, knowledge-base articles, conversations and private snippets, and build no-code workflows for internal automation or customer-facing agents. Crisp is intended for customer support, inbound sales and marketing teams. Its integrations directory includes CRM, CMS, marketing, messaging and teamwork tools such as Salesforce, HubSpot, Shopify, Slack, WhatsApp and Jira. A REST API provides access to and control over data such as conversations and contacts. The free plan includes two seats, no AI credits, 100 customer profiles and unlimited conversations. Paid plans start with Mini at $45 a month per workspace. New accounts receive a 14-day trial with all features and no card required. Crisp was created in 2015 and is headquartered in Nantes, France.