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SPECIFICTION
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Chaport

chaport.com

Free plan WebWindowsmacOSiOSAndroid
Visit chaport.com
Spec score 8.9 #14 of 94 in Live chat software

What it is

Chaport is a customer messaging platform with live agent chat, a website chatbot, visitor tracking, and several contact channels. Customers can reach teams through live chat, email, Facebook, Telegram, or Viber. Its chatbots can answer common questions, qualify leads, and collect feedback around the clock; the product also includes a knowledge base and FAQ bot. Chaport runs on web, iOS, Android, Windows, and MacOS, with instant synchronization between devices. The Free plan includes two operators, 60 days of chat history, unlimited chats and websites, and one branded auto-invitation. It remains available after the 14-day Unlimited trial, with paid features disabled; the trial does not require a credit card. Unlimited includes teams, assignment rules, and shared saved replies. Chaport lists 4,000 integrations, SSL encryption, and GDPR compliance. The Free plan is shown at EUR 0 per free, while USD is not displayed. The maker identifies itself as Chaport Inc., founded in 2014, with headquarters in Alhambra, California.

Spec sheet

Free plan
YesRead 20 Sep 2026 · chaport.com
Listed integrations
4000Read 20 Sep 2026 · chaport.com
Headquarters
2112 Chestnut St, Suite 114, Alhambra, CA 91803, USARead 28 Sep 2026 · chaport.com
Founded
2014Read 28 Sep 2026 · chaport.com
Chat channels
omnichannelRead 20 Sep 2026 · chaport.com
Chatbot availability
Chatbots can answer common questions, qualify leads, and collect feedback around the clock.Read 28 Sep 2026 · chaport.com
Company name
The website identifies the company as Chaport Inc.Read 28 Sep 2026 · chaport.com
Company reach
Chaport says it is used by more than 100,000 teams.Read 28 Sep 2026 · chaport.com
Device synchronization
The apps provide instant synchronization between devices.Read 28 Sep 2026 · chaport.com
Free plan duration
After the trial, the Free plan is available forever, with paid features disabled.Read 28 Sep 2026 · chaport.com
Free plan limits
The Free plan includes 2 operators, 60-day chat history, unlimited chats and websites, and one branded auto-invitation.Read 28 Sep 2026 · chaport.com
Included agent seats
2Read 20 Sep 2026 · chaport.com
Listed integrations
Chaport connects with more than 4,000 apps through Zapier and also offers an API.Read 28 Sep 2026 · chaport.com
Live agent chat
YesRead 20 Sep 2026 · chaport.com
Messaging channels
Customers can contact teams through live chat, email, Facebook, Telegram, or Viber.Read 28 Sep 2026 · chaport.com
Operator roles
Operators can be account owners, administrators, or operators.Read 28 Sep 2026 · chaport.com
Payment methods
Chaport accepts PayPal, Visa, and MasterCard.Read 28 Sep 2026 · chaport.com
Security compliance
The pricing page lists SSL encryption and GDPR compliance.Read 28 Sep 2026 · chaport.com
Support features
The product includes live chat, chatbots, a knowledge base, and an FAQ bot.Read 28 Sep 2026 · chaport.com
Supported platforms
Chaport is available on iOS, Android, Web, Windows, and MacOS.Read 28 Sep 2026 · chaport.com
Tax handling
Prices exclude VAT, though VAT or sales tax may be added depending on location.Read 28 Sep 2026 · chaport.com
Team management
The Unlimited plan includes teams, assignment rules, and shared saved replies.Read 28 Sep 2026 · chaport.com
Trial period
The Unlimited plan is available as a free trial for 14 days without a credit card.Read 28 Sep 2026 · chaport.com
Visitor tracking
Operators can see visitor browsing activity on the website in real time.Read 28 Sep 2026 · chaport.com
Website chatbot
YesRead 20 Sep 2026 · chaport.com

Plans and prices

Free Free Shown as EUR 0 per free on our read (localised); USD price not displayed to our checker 2 operators · 60 days chat history 2 operators included Read 28 Sep 2026 · chaport.com
Pro Price not published 4 operators Read 20 Sep 2026 · chaport.com
Unlimited Price not published Unlimited operators Read 20 Sep 2026 · chaport.com
Pro Annual Price not published €29/mo under Annually 4 operators included Read 28 Sep 2026 · chaport.com
Pro Monthly Price not published €39/mo under Monthly 4 operators included Read 28 Sep 2026 · chaport.com
Unlimited Annual Price not published €99/mo under Annually Unlimited operators Read 28 Sep 2026 · chaport.com
Unlimited Monthly Price not published €129/mo under Monthly Unlimited operators Read 28 Sep 2026 · chaport.com

Every Chaport plan and price →

Strong points and limits

Strong points

  • Supports live chat, email, Facebook, Telegram, and Viber.
  • Free plan allows unlimited chats and websites.
  • Apps synchronize between devices.
  • Lists 4,000 integrations and GDPR compliance.

Limits

  • Free plan is limited to two operators.
  • Free plan keeps chat history for 60 days.
  • Trial lasts 14 days.
  • USD price is not displayed.

Who it suits

It suits teams handling customer conversations across live chat and listed messaging channels. Teams can use its chatbot features for common questions, lead qualification, and feedback collection.

Verdict

Chaport combines live agent messaging, chatbot tools, and multiple customer contact channels across desktop and mobile platforms. Its Free plan remains available after the trial, but with paid features disabled.

Where Specifiction places it

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