Chapter Partners vs EAB Navigate360
Chapter Partners
providers.chapterapp.co.uk
EAB Navigate360
eab.comSide by side
| Figure | Chapter Partners | EAB Navigate360 |
|---|---|---|
| Price from | £249/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 3 | 2 |
| Spec score · Student Recruitment Software | 8.1 (#6) | 8.2 (#5) |
| AI | Chappy can answer questions about recruitment data and provide insights on at-risk applicants, campaign suggestions and outreach drafts. | Embedded AI tools can assist staff with outreach, reports, meeting summaries, and follow-up, while student-facing AI provides answers and routes students to support around the clock. |
| Analytics | The analytics tools provide real-time conversion funnels, yield analysis, campaign performance and cohort trends. | Reporting includes dashboards, query and visualization tools, scheduled reports, intervention and population analytics, predictive models, and data exports. |
| Integrations | The pricing page lists Chapter app integration, API access, and SITS, Banner and Salesforce integrations, with some integrations plan-dependent. | EAB says the platform connects through industry-standard interfaces to SIS, LMS, email, calendar services and Common App systems. |
| Security and compliance | The provider homepage describes the service as HESA compliant, UK GDPR compliant and ISO 27001 aligned. | EAB says it follows FERPA and GDPR practices and requirements; its Trust Center lists FERPA, GDPR, SOC 2 Type 2, CCPA, and VPAT compliance areas. |
| Support | Core includes standard email support, while Growth includes priority support and a dedicated customer success manager. | EAB states that partners receive 24/7/365 technical support, implementation training, office hours and more than 350 self-paced training modules. |
Plans
Chapter Partners
- Core£249 a month
- Growth£499 a month
- EnterprisePriced on request
EAB Navigate360
- Enterprise licensePriced on request
- Navigate360Priced on request
In their own words
Chapter Partners
Chapter Partners has no write-up on Specifiction yet; its figures are above.
EAB Navigate360
EAB Navigate360 is a cloud-based higher education CRM for recruiting, retaining and engaging students and alumni across their time with an institution. Staff tools include student profiles, coordinated care, cases and referrals, alerts, messaging, two-way SMS, campaigns, appointments, events and faculty progress reports. Students can use an engagement hub on iPhone, Android or desktop for conversations, surveys, advising, career tools and self-reported concerns. Embedded AI can help staff with outreach, reports, meeting summaries and follow-up; student-facing AI answers questions and routes students to support around the clock. Reporting includes dashboards, query and visualization tools, scheduled reports, intervention and population analytics, predictive models and data exports. Connections include systems with standard connection points such as SIS, LMS, email, calendars and the Common App. Institutions can export data through APIs or regular bulk exports. EAB says the service is hosted on AWS and follows FERPA and GDPR practices and requirements. Partners receive a dedicated Strategic Leader, 24/7/365 technical support, implementation training, office hours and self-paced training modules. Pricing is on request and depends on institutional enrollment and technology scope.