Chapter Partners vs Xale
Chapter Partners
providers.chapterapp.co.ukXale
xale.inSide by side
| Figure | Chapter Partners | Xale |
|---|---|---|
| Price from | £249/mo | ₹499/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 3 | 3 |
| Spec score · Student Recruitment Software | 8.1 (#6) | 7.7 (#10) |
| Integrations | The pricing page lists Chapter app integration, API access, and SITS, Banner and Salesforce integrations, with some integrations plan-dependent. | The CRM supports WhatsApp Cloud API with Coexistence, Wati, Gallabox and UrbanChat, plus Meta Lead Ads, Gmail sending and TeleCMI cloud telephony. |
| Support | Core includes standard email support, while Growth includes priority support and a dedicated customer success manager. | Basic includes email support with a 24-hour SLA; Pro includes priority WhatsApp and email support. |
| Trial and billing | Core and Growth offer a 14-day free trial without a credit card; the pricing page says annual plans are billed upfront and monthly plans can be cancelled immediately. | Basic has a 7-day free trial and Pro has a 14-day free trial; both are offered without a credit card, and prices are per workspace with 18% GST added. |
Plans
Chapter Partners
- Core£249 a month
- Growth£499 a month
- EnterprisePriced on request
In their own words
Chapter Partners
Chapter Partners has no write-up on Specifiction yet; its figures are above.
Xale
Xale is a CRM for study-abroad consultancies and education teams, bringing leads, university applications, calls, WhatsApp conversations and payments into one workspace. Each university application is tracked as a deal with its own stage, owner and payments. Teams can also run parallel workflows for loans, interview preparation and visa filing, assigning steps, access, ownership and follow-up to each. The CRM lists 26 automation actions, with logged runs and automatic retries after failures. Its Custom Report Builder covers leads, deals, calls, follow-ups, activity and payments, and report cells open the underlying rows. Integrations include WhatsApp Cloud API with Coexistence, Wati, Gallabox, UrbanChat, Meta Lead Ads, Gmail sending and TeleCMI cloud telephony. The iOS and Android apps support offline use and sync after reconnecting; the Android app can attach phone recordings to synced counsellor calls. Xale says it uses database-level row isolation, rotating JWT refresh tokens, bcrypt password hashing and AES-256 encryption at rest. It describes itself as GDPR and DPDP compliant, with SOC 2 Type II in progress. Plans start at ₹499/mo, with 18% GST added.