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Xale

xale.in

From ₹499/mo Free trial WebiOSAndroid
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Spec score 7.7 #14 of 42 in Education CRM Software

What it is

Xale is a CRM for study-abroad consultancies and education teams, bringing leads, university applications, calls, WhatsApp conversations and payments into one workspace. Each university application is tracked as a deal with its own stage, owner and payments. Teams can also run parallel workflows for loans, interview preparation and visa filing, assigning steps, access, ownership and follow-up to each. The CRM lists 26 automation actions, with logged runs and automatic retries after failures. Its Custom Report Builder covers leads, deals, calls, follow-ups, activity and payments, and report cells open the underlying rows. Integrations include WhatsApp Cloud API with Coexistence, Wati, Gallabox, UrbanChat, Meta Lead Ads, Gmail sending and TeleCMI cloud telephony. The iOS and Android apps support offline use and sync after reconnecting; the Android app can attach phone recordings to synced counsellor calls. Xale says it uses database-level row isolation, rotating JWT refresh tokens, bcrypt password hashing and AES-256 encryption at rest. It describes itself as GDPR and DPDP compliant, with SOC 2 Type II in progress. Plans start at ₹499/mo, with 18% GST added.

Spec sheet

What it does
Xale is a CRM for study-abroad consultancies and education teams that manages leads, applications, calls, WhatsApp conversations and payments in one workspace.Read 7 Oct 2026 · xale.in
Integrations
The CRM supports WhatsApp Cloud API with Coexistence, Wati, Gallabox and UrbanChat, plus Meta Lead Ads, Gmail sending and TeleCMI cloud telephony.Read 7 Oct 2026 · xale.in
Security
The features page states that Xale uses database-level row isolation, JWT authentication with rotating refresh tokens, bcrypt password hashing and AES-256 encryption at rest.Read 7 Oct 2026 · xale.in
Compliance
The features page describes Xale as GDPR and DPDP compliant and says SOC 2 Type II is in progress.Read 7 Oct 2026 · xale.in
Support
Basic includes email support with a 24-hour SLA; Pro includes priority WhatsApp and email support.Read 7 Oct 2026 · xale.in
Headquarters
Kozhikode, Kerala, IndiaRead 28 Sep 2026 · xale.in
Founded
2024Read 28 Sep 2026 · xale.in
Application tracking
Each university application is tracked as its own deal with its own stage, owner and payments.Read 7 Oct 2026 · xale.in
Automation
The pricing page says the CRM includes 26 automation actions, with runs logged and automatic retries after failures.Read 7 Oct 2026 · xale.in
Backups
Xale says it takes hourly database backups and isolates workspace data.Read 7 Oct 2026 · xale.in
Call recording
The Android app can sync counsellor calls and attach the phone’s recording; TeleCMI cloud telephony can record calls on any phone, including iPhone.Read 7 Oct 2026 · xale.in
Mobile platforms
The features page describes real iOS and Android apps with offline support and sync when reconnected.Read 7 Oct 2026 · xale.in
Parallel workflows
Teams can run parallel tracks such as loans, interview preparation and visa filing, each with its own steps, owner, access and follow-up.Read 7 Oct 2026 · xale.in
Reporting
The Custom Report Builder reports on leads, deals, calls, follow-ups, activity and payments, and report cells open the underlying rows.Read 7 Oct 2026 · xale.in
Trial and billing
Basic has a 7-day free trial and Pro has a 14-day free trial; both are offered without a credit card, and prices are per workspace with 18% GST added.Read 7 Oct 2026 · xale.in
Who it is for
Xale is built first for study-abroad consultancies, including owners, branch managers, counsellors and telecallers; its templates also cover education, manpower, video production, academies and travel.Read 7 Oct 2026 · xale.in

Plans and prices

Basic ₹499 a month Billed monthly · 18% GST extra 5 team seats · 200 leads · 1 branch · 20 active automations · 30 GB storage · email support (24h SLA) Read 7 Oct 2026 · xale.in
Pro ₹949.05 a month Billed monthly · 18% GST extra 20 team seats · 1K leads · 3 branches · 20 active automations · 30 GB storage · priority WhatsApp & email support Read 7 Oct 2026 · xale.in
Custom Priced on request Talk to us · billed annually Unlimited team seats · unlimited leads · unlimited branches · 20 active automations · 30 GB storage · dedicated success manager Read 7 Oct 2026 · xale.in

Every Xale plan and price →

Strong points and limits

Strong points

  • Tracks each university application as its own deal.
  • Runs parallel loan, interview and visa workflows.
  • Reports cover leads, calls, payments and activity.
  • iOS and Android apps support offline use.

Limits

  • No free plan is listed.
  • Basic is limited to five team seats.
  • Prices are per workspace, with 18% GST extra.

Who it suits

Xale is aimed first at study-abroad consultancies, including owners, branch managers, counsellors and telecallers. Its templates also cover education, manpower, video production, academies and travel.

Verdict

Xale brings application pipelines, communications, automation and reporting into one CRM, with mobile access for teams working offline. Review the workspace-based plan limits and trial terms before choosing a plan.

Where Specifiction places it

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