EduCRM vs Xale

EduCRM is browser-based CRM software for education consultants and agencies managing student recruitment and admissions work. A student record can include parent contacts, sessions, notes, applications, documents, tasks, payments, and invoices. Each university application has its own stage, deadline, documents, and owner, and applications can be managed on a drag-and-drop board. Optional two-way Google Calendar synchronization covers sessions, tasks, and deadlines. Premium registration forms create branded sign-up pages on an EduCRM subdomain, with 47 ready-made questions and up to 10 custom questions. AI can convert spoken notes into tasks and suggest spreadsheet column mappings, with user confirmation required before saving. Data is stored in Google Cloud's europe-west1 region and encrypted in transit and at rest. Workspaces use owner, admin, counsellor, and viewer roles, with workspace separation and an immutable log of access and admin events. The browser app runs in English and Greek and requires no installation. The Free plan covers up to 10 students; Premium costs €49.99/month and supports up to 1499 students.

Xale is a CRM for study-abroad consultancies and education teams, bringing leads, university applications, calls, WhatsApp conversations and payments into one workspace. Each university application is tracked as a deal with its own stage, owner and payments. Teams can also run parallel workflows for loans, interview preparation and visa filing, assigning steps, access, ownership and follow-up to each. The CRM lists 26 automation actions, with logged runs and automatic retries after failures. Its Custom Report Builder covers leads, deals, calls, follow-ups, activity and payments, and report cells open the underlying rows. Integrations include WhatsApp Cloud API with Coexistence, Wati, Gallabox, UrbanChat, Meta Lead Ads, Gmail sending and TeleCMI cloud telephony. The iOS and Android apps support offline use and sync after reconnecting; the Android app can attach phone recordings to synced counsellor calls. Xale says it uses database-level row isolation, rotating JWT refresh tokens, bcrypt password hashing and AES-256 encryption at rest. It describes itself as GDPR and DPDP compliant, with SOC 2 Type II in progress. Plans start at ₹499/mo, with 18% GST added.