Neexa Education CRM

What it is

Spec sheet

What it does

Neexa is an AI-native CRM and engagement platform for educational institutions that manages student relationships, admissions, conversations and follow-up.Read 21 Oct 2026 · neexa.co

Product

Neexa describes Education CRM as an AI-native student CRM for educational institutions that keeps student relationships moving with AI agents.Read 5 Oct 2026 · neexa.co

Intended users

Neexa says the platform is built for schools, universities, vocational and training institutes, and other education institutions.Read 5 Oct 2026 · neexa.co

Integrations

The site lists WhatsApp, web widget, Gmail, Microsoft Email, Facebook Messenger and Instagram Direct Message connections.Read 21 Oct 2026 · neexa.co

Support

The pricing page includes Tech Support with Starter, Priority Tech Support with Premium, and a Customer Success Manager with Premium.Read 5 Oct 2026 · neexa.co

Headquarters

The maker says Campaignity Technologies Ltd is based in Kampala, Uganda.Read 21 Oct 2026 · neexa.co

Admissions features

Education CRM includes applicant guidance and follow-up intended to help applicants get guidance and admissions teams recover incomplete applications.Read 5 Oct 2026 · neexa.co

Admissions workflow

The admissions module can answer applicant questions, identify missing information, review applications against institutional guidance and progress updates.Read 21 Oct 2026 · neexa.co

AI case detection

The CRM can interpret actionable student conversations and create visible, owned cases with context.Read 21 Oct 2026 · neexa.co

AI case resolution

Agents can respond through case workflows, continue tasks and close completed cases while escalating sensitive cases to staff.Read 21 Oct 2026 · neexa.co

AI data use

Neexa says it may use de-identified and anonymized data from default Free Plan workspaces for internal AI training; it says paid and paid-equivalent plan data is excluded unless agreed in writing.Read 5 Oct 2026 · support.neexa.co

AI governance

Neexa advises human review for sensitive or high-impact decisions and says customers remain responsible for configuration and deployment.Read 21 Oct 2026 · neexa.co

API access

The feature page advertises API access for moving data between Neexa and external systems; paid plans specify custom data via API (MCP) or custom API access.Read 21 Oct 2026 · neexa.co

Applicant guidance

AI guidance explains missing application information, follows up with applicants and routes exceptions to admissions staff.Read 21 Oct 2026 · neexa.co

Company legal name

Neexa is built by Campaignity Technologies Ltd.Read 21 Oct 2026 · neexa.co

Context-aware follow-up

Follow-up uses prior messages, relationship stage and the next required action rather than treating each inquiry in isolation.Read 21 Oct 2026 · neexa.co

Contextual conversations

Agents use conversation history, stage and institutional context so staff can take over without restarting the relationship.Read 21 Oct 2026 · neexa.co

Conversation analysis

AI conversation analysis turns dialogue into summaries, emerging-need signals and follow-up or reporting information.Read 21 Oct 2026 · neexa.co

Data protection

Neexa says its safeguards include access controls, monitoring, logging and encryption in transit where supported, and that its primary servers are in Stockholm, Sweden.Read 5 Oct 2026 · support.neexa.co

Developer documentation

Neexa links a separate API and developer documentation site from its home, pricing and ethics pages.Read 21 Oct 2026 · neexa.co

Forms and surveys

Institutions can collect structured data through web forms or conversational collection and connect responses to CRM, admissions, cases and reporting.Read 21 Oct 2026 · neexa.co

Founded and size

LinkedIn lists Neexa as privately held, founded in 2023, with 11–50 employees.Read 21 Oct 2026 · linkedin.com

Human oversight

The product page says staff can review, intervene or take over, and that institutions define policies, knowledge, escalation expectations and ownership.Read 5 Oct 2026 · neexa.co

Licence

The WordPress plugin is identified by WordPress.org as open-source software, while the hosted Neexa CRM itself is presented as a proprietary service.Read 21 Oct 2026 · wordpress.org

Limit: data disclosure

The WordPress plugin warns that user interactions and conversation data are transmitted to Neexa.AI for operation.Read 21 Oct 2026 · wordpress.org

Limit: free-tier capacity

The SaaS1to10 review identifies the free package as limited and says responses can incur extra cost.Read 21 Oct 2026 · saas1to10.com

Limit: pricing

SaaS1to10 characterizes the premium plans as expensive and notes that the free package is restricted.Read 21 Oct 2026 · saas1to10.com

Maker and location

Neexa says it was built by Campaignity Technologies Ltd, an African technology company based in Kampala, Uganda.Read 5 Oct 2026 · neexa.co

Marketing automation

Marketing tools support audience segmentation, scheduled outreach, AI personalization and continuation of replies through the unified inbox.Read 21 Oct 2026 · neexa.co

Mobile app data safety

The Google Play listing says no third-party data sharing, encryption in transit and user requests for data deletion; it lists personal information and messages among data types the app may collect.Read 21 Oct 2026 · play.google.com

Notable news

Neexa’s blog announced a new and improved Neexa AI for sales automation on December 17, 2024.Read 21 Oct 2026 · neexa.co

Praise: ease of integration

Product Hunt reviewers describe Neexa as easy to use and easy to integrate into a website.Read 21 Oct 2026 · producthunt.com

Praise: response quality

A Product Hunt reviewer praises the interface and says responses are smooth, well presented and timely.Read 21 Oct 2026 · producthunt.com

Praise: support

A Product Hunt reviewer highlights founder support during the setup process.Read 21 Oct 2026 · producthunt.com

Privacy and compliance

Neexa says its legal framework is designed to support applicable data protection laws, including GDPR where it applies.Read 5 Oct 2026 · support.neexa.co

Progression

AI agents can follow up, monitor progress, update stages, summarize and escalate within the institution’s configuration.Read 5 Oct 2026 · neexa.co

Rating on G2

0.0 out of 5 from 0 reviewsRead 21 Oct 2026 · g2.com

Rating on Product Hunt

4.8 out of 5 from 5 reviewsRead 21 Oct 2026 · producthunt.com

Rating on SaaS1to10

5.0 out of 5 from 7 reviewsRead 21 Oct 2026 · saas1to10.com

Rating on WordPress.org

5 out of 5 from 1 reviewRead 21 Oct 2026 · wordpress.org

Relationship context

The CRM brings identity, source, conversation history, intent, ownership and structured information into one view.Read 5 Oct 2026 · neexa.co

Security and privacy

Neexa says paid-plan customer data is not used for internal AI training unless agreed in writing, while de-identified free-plan data may be used to improve internal AI systems.Read 21 Oct 2026 · neexa.co

Self-hosting

Neexa publishes cloud, web and Android access but provides no statement that the CRM can be self-hosted.Read 21 Oct 2026 · neexa.co

Support documentation

The Help Center contains getting-started, Unibox, AI-agent, deployment, training, CRM, data-collection, outreach, analytics and workspace articles.Read 21 Oct 2026 · support.neexa.co

System requirements

The WordPress plugin requires WordPress 4.7 or newer and PHP 7.0 or newer, and was tested through WordPress 7.0.7.Read 21 Oct 2026 · wordpress.org

WordPress extension

The official WordPress plugin embeds the Neexa widget, supports CRM and follow-up automation, and connects WhatsApp, Instagram, Facebook and email channels.Read 21 Oct 2026 · wordpress.org

Plans and prices

Every Neexa Education CRM plan and price →

Strong points and limits

Who it suits

Verdict

Where Specifiction places it

• Education CRM Software#4 of 428.7