EduCRM vs Neexa Education CRM

EduCRM is browser-based CRM software for education consultants and agencies managing student recruitment and admissions work. A student record can include parent contacts, sessions, notes, applications, documents, tasks, payments, and invoices. Each university application has its own stage, deadline, documents, and owner, and applications can be managed on a drag-and-drop board. Optional two-way Google Calendar synchronization covers sessions, tasks, and deadlines. Premium registration forms create branded sign-up pages on an EduCRM subdomain, with 47 ready-made questions and up to 10 custom questions. AI can convert spoken notes into tasks and suggest spreadsheet column mappings, with user confirmation required before saving. Data is stored in Google Cloud's europe-west1 region and encrypted in transit and at rest. Workspaces use owner, admin, counsellor, and viewer roles, with workspace separation and an immutable log of access and admin events. The browser app runs in English and Greek and requires no installation. The Free plan covers up to 10 students; Premium costs €49.99/month and supports up to 1499 students.

Neexa Education CRM is an AI-native student CRM for schools, universities, vocational and training institutes, and other educational institutions. It brings student identity, source, conversation history, intent, ownership, and structured details into one view. Configured AI agents can follow up, monitor progress, update stages, summarize interactions, and escalate matters. Admissions features guide applicants and help teams follow up on incomplete applications. Conversation analysis helps staff understand requests and emerging needs, then turn dialogue into follow-up and reporting signals. Staff can review an agent’s work, intervene, or take over; institutions set policies, knowledge, escalation expectations, and ownership. Listed integrations include WhatsApp, Web Widget, Chat Portal, Facebook Messenger, Instagram Direct Messages, Gmail, Microsoft Outlook, and other email through IMAP and SMTP. Platforms are Android, API, and web. Neexa says its safeguards include access controls, monitoring, logging, and encryption in transit where supported, with primary servers in Stockholm, Sweden. Its Free plan is free; Starter annual billing is $199 a month, billed $2,388 annually. Neexa says de-identified and anonymized data from default Free workspaces may be used for internal AI training; paid-plan data is excluded unless agreed in writing.