Chargeback Gurus Platform vs FIS CBK
Chargeback Gurus Platform
chargebackgurus.comFIS CBK
fisglobal.comSide by side
| Figure | Chargeback Gurus Platform | FIS CBK |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 1 |
| Spec score · Chargeback Management Software | 7.5 (#9) | 7.0 (#20) |
| Headquarters | Plano, Texas, United States | Jacksonville, Florida, United States |
| Integrations | The integrations directory lists payment services and business tools including Stripe, PayPal, Shopify, WooCommerce, HubSpot, and Zendesk. | FIS says CBK integrates with existing solutions and third parties such as Visa Claim Resolution and Mastercom. |
| Purpose | The platform combines AI-orchestrated technology and industry expertise to manage the chargeback lifecycle. | FIS CBK manages and tracks payment disputes and chargebacks across the dispute cycle. |
Plans
Chargeback Gurus Platform
- Chargeback Gurus PlatformPriced on request
In their own words
Chargeback Gurus Platform
Chargeback Gurus Platform combines tools and industry expertise for managing the chargeback lifecycle, from alerts and prevention through disputes and representment. Its unified workflow provides visibility across dispute stages. Prevention services include Enhanced Smart Prevention Alerts and Order Intelligence, while Smart Chargeback Representment uses AI-orchestrated technology and specialist expertise to support revenue recovery. AI-led insights help prioritize cases and guide actions, and analytics are presented for finding vulnerabilities, spotting trends, and improving business processes. Users can configure notifications for thresholds, compliance signals, and operational performance, and adapt workflows to existing systems. The integrations directory lists payment and business services such as Stripe, PayPal, Shopify, WooCommerce, HubSpot, and Zendesk. The offering is aimed at merchants and merchant service providers, including ISOs, PSPs, PayFacs, ISVs, marketplaces, and payment enablers. It includes portfolio-level visibility, multi-merchant management, and private-label capabilities for providers. Pricing is not publicly listed; the platform asks prospective customers to contact Chargeback Gurus for a tailored fit.